Windows 10: Shared Experiences - Work and School accounts need to be fixed

Hi there,


I have looked at numerous threads on this topic and none of the fixes suggested has worked. Every now and then as in every second day when I flash up my computer and start working, I get the shared experiences error message about my Work and School accounts needing fixing. So I click on the message and it brings me to the shared experience page see below image:




I click on the Fix now button and a popup occurs asking me for my login credentials, which I put in and it looks like it is thinking for a few seconds. The same popup occurs asking me again to put my login credentials and nothing occurs other than another popup asking the same thing. I have tried logging in to my web browser but my account has nothing interactive on it to help me resolve any problems. Yet the message keeps on popping up every second day I turn my computer. This is extremely annoying and I if I don't catch my self following the white rabbit I end up going down the rabbit hole after him wasting my time trying to sort this issue out myself when I could be working or doing my uni work.


To answer any questions about what I have done:

Yes I am logged into my software

Yes I have the shared experiences turned on and I have turned it off to see if it makes a difference

My computer is up to date with software and rolling back software does not work.


Please fix this extremely annoying problem, I am a paying customer and expect better.


Rebecca

:)

 

Shared Experiences

Hi,

Shared Experiences allow you to start a task on one device and finish it on another, or easily set up a remote control or other companion apps on a smartphone. If you don’t want to use the feature, we suggest that you disable it. Kindly follow these steps
below:

• Click
  Start.
• Select
  Settings.
• Click
  System.
• Select the Shared experiences link on the left-hand side. Here you will see a switch that lets you toggle the Share across devices feature to the On or Off position.
• Enable it then restart your computer.
• Go again to Shared Experiences in Settings app, and disable it completely.

Let us know if you need further assistance.

 

2 school accounts

Hello Harry,



Thank you for writing to Microsoft Community Forums.



If you are facing issues with syncing data of OneDrive from your School account, then I suggest you to follow the steps to

fix OneDrive sync problems.



However, if you want to add your School’s OneDrive account to your Windows 10 computer, then please follow the steps

how do I merge my personal and school Microsoft accounts?



Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.



Prakhar Khare

Microsoft Community – Moderator

 

Shared Experience

Vanessa,

I don't want to sign in. That is the point. I use a local account on my computer. I shouldn't have to log in to tell it not to use Shared Experience. Shared Experience is not looking at the setting that it is off.

I've just been ignoring it. Looking at it as another update fail.