Windows 10: Shift key not working when holding down a key

Discus and support Shift key not working when holding down a key in Windows 10 Drivers and Hardware to solve the problem; Hello, I got a new pc today and i realised i couldnt sprint properly in any games. I changed keyboards thinking that was the problem but I still wasnt... Discussion in 'Windows 10 Drivers and Hardware' started by Andeedew, Aug 16, 2019.

  1. Andeedew Win User

    Shift key not working when holding down a key


    Hello,

    I got a new pc today and i realised i couldnt sprint properly in any games. I changed keyboards thinking that was the problem but I still wasnt able to sprint.


    When holding down a key and I press shift, the key i was holding will stop typing and nothing happens. I double tap shift (which sometimes works) and then the next keys will be an uppercase. or when i try get an uppercase letter, i hold shift and press the key once and it still wont work.


    I reinstalled the drivers, turned off sticky keys.


    If anyone could help me, that would be much appreciated!

    :)
     
    Andeedew, Aug 16, 2019
    #1
  2. LTUGamer Win User

    Both shift keys

    Hello.
    I have problem with Lenovo Idea Pad 100 laptop (OS: WIN10). After replacing HDD into SSD I faced a strange problem. Both Shifts of the keyboard doesn‘t work .
    I have tried to:
    • Check if sticky keys are off. They are off.
    • Connect external keyboard via USB port. Shift keys on external keyboard works good.
    • Check the keyboard on online tester which indicates pressed buttons. It can‘t indicate press of the shift
    • Change several different input languages. The problem is on all of them.
    • Reinstall keyboard driver
    • Check if connection is OK. It is OK.
    • Tried to run computer without screws (I have read in one forum that screws could touch the keyboard from the bottom and it wouldn‘t operate normal)
    I believe that keyboard is not damaged because connector damage could cause just exact part of keyboard failure, while it is impossible to do physical damage for both shifts. Any solutions?
     
    LTUGamer, Aug 16, 2019
    #2
  3. KatJB Win User
    shift keys not working

    I upgraded to windows 10 on my Toshiba laptop and then did the windows update and when I tried to do anything with the shift key neither one works. I read all the suggestions I could find in here and tried most of them with no luck. I ran the hardware
    and device troubleshooter, I went to the keyboard on control panel and it says it's working properly. I tried shift/control/alt keys all together. I downloaded and scanned with anti malware and I did the fn and del keys with no results. I would like an easy
    fix for this as I believe it is a windows 10 and or update for windows 10 issue. I am not real savvy on the computer so I need step by step instructions, please and thank you.
     
    KatJB, Aug 16, 2019
    #3
  4. Shift key not working when holding down a key

    shift key acting like it's stuck, ctrl and num keys don't work

    Hi janieneh,

    There's a possibility that the keyboard issue that you're experiencing may be due to having an outdated driver or could be a software conflict. However, there's also a chance that sticky keys may have been enabled on your laptop. Before we try to troubleshoot
    the software side, please try the following workarounds and see if one on the list addresses the problem:

    • Turning off Sticky Keys.
      • If this feature is turned on, then have it turned off. Just navigate to
        Settings > Ease of access > Keyboard > Sticky Keys
        , then toggle it
        Off
        .
    • Holding down both Shift keys.
      • Press and hold down both Shift keys at the same time for 4 to 5 seconds.
    • Perform full shutdown
      • To perform a full shutdown, click the Windows key > Power Icon > Shutdown. Once computer is off, press the power button to boot it up.
    Please let me know if the issue persists after performing the steps above by replying to this thread. This way, I'll get notified and respond back to you as soon as I can.

    Regards.
     
    Vanessa Yar, Aug 16, 2019
    #4
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Shift key not working when holding down a key

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