Windows 10: Shokz Openfit bluetooth device audio and microphone issue with Windows 11 Pro after a...

1. My Shokz Openfit bluetooth device audio and microphone was previously working fine with my Microsoft Surface Pro 8 64-bit OS, x64-based processor, running Windows 11 Pro Version 23H2. I was able to select the device for audio output as well as microphone audio input and was able to hear audio and use the microphone from the Shokz Openfit device.2. After a recent Windows update however, I have encountered an issue where even though I can select the Shokz Openfit device for both audio output and microphone audio input, I am no longer able to hear the audio. The microphone on the device ap

:)

 

Audio Issue on Windows 11 with Bluetooth Devices

Hi

Welcome to Microsoft community.

I understand that you're having trouble with your Bluetooth headphones' microphone on Windows 11. Here are some steps that you can try to resolve this issue:

1. Check Microphone Settings:
   
   • Go to Settings > Privacy & security > Microphone.
     
   • Make sure "Microphone access for this device" is turned On.
     
   • Under "Allow apps to access your microphone", make sure it's turned On.
     
2. Set as Default Input Device:
   
   • Go to Settings > System > Sound.
     
   • Under "Input", make sure your Bluetooth headphones are selected.
     
3. Update Bluetooth Drivers:
   
   • Open Device Manager (type it into the Windows search bar).
     
   • Expand “Bluetooth”, right-click on your Bluetooth adapter, and select "Update driver".
     
   • Select “Search automatically for drivers” and follow any further prompts.
     
4. Re-pair Your Headphones: Remove the pairing and re-pair the headphones with your PC:
   
   • Go to Settings > Devices > Bluetooth & other devices.
     
   • Find your headphones in the list of devices, click on them, and then click Remove device. After removing, pair them again.
     

Regarding the driver installation error you're experiencing, this may be because the specific driver package doesn't support your hardware configuration or isn't compatible with Windows 11.

Since you have an Intel processor and an Asus motherboard, I would recommend checking both Intel's website (https://downloadcenter.intel.com/) and Asus's website (Download Center | Official Support | ASUS Global) for updated audio drivers that match your specific hardware model number.

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Please let me know if you need any further assistance. Thank you.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Issue with Bluetooth Speakers Connected but not listed in sound devices on Windows 11

When attempting to connect my Vizio Bluetooth speaker to my computer, the pairing process is successful. However, despite being paired, the audio continues to play through the computer's built-in speakers instead of the connected Bluetooth speakers. Notably, the Bluetooth speakers do not appear in the mixer settings, preventing me from redirecting the audio output.

Observations:

• In Settings -> Bluetooth & devices -> Devices -> Audio, both Dell U2723QE and VIZIO SB3651 are listed.
  
• In Settings -> System -> Sound -> All Sound devices -> Output devices, only Dell U2723QE is listed.
  

Additional Information:

• PC Build Details:
  
  • BaseBoard Manufacturer: Micro-Star International Co., Ltd.
    
  • BaseBoard Product: PRO Z690-A WIFI (MS-7D25)
    
  • Intel® Wi-Fi 6E module
    
• Operating System:
  
  • Microsoft Windows 11 Pro
    
  • Version 10.0.22621 Build 22621
    

Troubleshooting Steps Taken:

• Repeated pairing attempts.
  
• Checked the mixer settings, but Bluetooth speakers are not visible.
  
• Verified Bluetooth speaker functionality on other devices.
  

Note: I have come across multiple reports online highlighting the same issue with Bluetooth speaker connectivity on Windows 11. Despite the prevalence of this problem, it appears that no tickets or decisive action has been taken by Microsoft to address this issue. Therefore, I am posting this problem again in the hope of receiving assistance and contributing to the resolution of this widespread concern.

 

Bluetooth microphone is not working on Windows 11.

Hello Abhishek

Im Juliet and Im happy to help you

I'm sorry to hear that you're experiencing issues with your Bluetooth microphone on your Windows 11 device.

I would suggest you also try to Check the microphone settings. Please follow the steps below;

a. Right-click the sound icon on the taskbar and select "Open Sound settings."

b. Under "Input," select your Bluetooth headset as the default microphone.

c. Check the volume levels and make sure the microphone is not muted.

I hope this helps! Let me know what happens