Windows 10: Shortcut icons missing

Discus and support Shortcut icons missing in Windows 10 Support to solve the problem; I am using several Adobe CS6 and Creative Cloud programs. When I open files which are in the OneDrive folder they remain under the "sync pending"... Discussion in 'Windows 10 Support' started by tngjstn, Jan 6, 2020.

  1. tngjstn Win User

    Shortcut icons missing

    I am using several Adobe CS6 and Creative Cloud programs. When I open files which are in the OneDrive folder they remain under the "sync pending" status, even if they are actually synced in File Explorer. This causes a problem for me as when I run Adobe Illustrator (for example) and open a folder with many AI files with similar file names, I cannot distinguish easily between them.

    As shown when I open in Adobe Illustrator 2020 (This also happens in Photoshop 2020, Premiere Pro 2020 and Fireworks CS6:

    Shortcut icons missing [​IMG]

    As shown when I open in File Explorer:

    Shortcut icons missing [​IMG]

    Note: my OS is Version 1909, 64 bit, build 18363.535, Intel Core i7 processor, 16 GB RAM. The computer itself was originally a Windows 7 Professional before it was upgraded to 10.

    tngjstn, Jan 6, 2020

  2. Desktop Shortcut Icons

    Hi Mik-Dav,

    The desktop shortcut created for a specific website should bear the website's actual logo. With what you've experienced, there could be something wrong with how the shortcut was created.

    If you've created the shortcut by selecting Create shortcut, then we suggest that you try the other way, that is by dragging the website icon that appears in the address bar to your desktop. Follow these steps:

    • Using Internet Explorer, access a website.
    • Once the website opens, you will see its icon in the address bar.
    • Click and drag the icon on your desktop.

    The website shortcut bearing its actual logo should now be saved on your desktop.

    Let us know if you need further help.

    Vanessa Yar, Jan 6, 2020
  3. entropy13 Win User
    Some icons missing in W7

    Why are some of my icons missing? Not just the shortcuts of those pinned in the start menu, the programs themselves lost their icons. Yet other times they re-appear.

    Shortcut icons missing B2Ncj.jpg
    entropy13, Jan 6, 2020
  4. Shortcut icons missing

    Blank shortcut icon GPU-Z

    I know I am quite late but as I was scrolling through I saw this post which happened to one of friend too. This sometimes happens with Windows. Usually a reboot will solve the problem. However if this doesn't, try setting the icon for the shortcut(right-click pinned icon, right-click program, left-click properties, select "change icon...") or refreshing it by switching to a different icon, applying it, and then reverting back to the original icon. Remove the shortcut from the taskbar and replace it with the start menu shortcut or simply drag the .exe file to the taskbar.
    lorraine walsh, Jan 6, 2020

Shortcut icons missing

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