Windows 10: Shortcut keys to open MS Office applications keep disappearing

I wonder if anyone could help with this issue I have been having for many months:


I use MS Office on a Windows 10 desktop, have previously used Office 2016 and recently upgraded to Office 2019.


I like to set up Shortcut Key sequences to open each piece of software - e.g. holding CTRL + ALT + E will open Excel, CTRL + ALT + W will open Word, and so on.


This is acheived by finding the the shortcut files (in my case, stored in C:\ProgramData\Microsoft\Windows\Start Menu\Programs. I right-click the desired file and there is an option to set a Shortcut Keystroke sequence in there.


All works fine for a few days/weeks then all of a sudden all of the shortcut keystrokes have disappeared. The files are still there, but I have to right-click and retype in the key sequences again.


It has been going on for many months, and affected 2016 and 2019 versions.


The shortcut keystroke data for all MS Office applications disappear all at the same time. I have tested by setting similar shortcuts for other apps in the same folder (e.g. Adobe Photoshop) and none of these are ever affected/deleted.


Therefore the issue must lie with MS Office - perhaps when it performs a behind the scenes update, it decides to overwrite the shortcut files? Never had this issue in the distant past so I wonder if there is a way around it.


Many thanks indeed,


Mark



[Moved from: Office / Unknown/other / Windows 10 / Office 2019]

:)

 

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Office Product hangs when I am connected to the internet

Hi Boikhutso,

Since you are encountering certain problems when using your Office apps, we suggest that you open Office apps in safe mode on your computer by following the steps below:

Press and hold the CTRL key to open an Office application

1. Find the shortcut icon for your Office application.

2. Press and hold the CTRL key and double-click the application shortcut.

3. Click Yes when a window appears asking if you want to start the application in Safe Mode.

Let us know of any feedback regarding the issue.