Windows 10: Should I send mobo or other hardware for repair - BSOD and USB connection problems

Discus and support Should I send mobo or other hardware for repair - BSOD and USB connection problems in Windows 10 BSOD Crashes and Debugging to solve the problem; Since I have my new pc I have constant issues with different kind of BSOD and using USB devices. My SD card reader usb c type keeps connecting and... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Nigel95, Aug 20, 2020.

  1. Nigel95 Win User

    Should I send mobo or other hardware for repair - BSOD and USB connection problems



    Since I have my new pc I have constant issues with different kind of BSOD and using USB devices.

    My SD card reader usb c type keeps connecting and disconnecting I replaced it same issue and it works on another laptop. Some times the mouse and keyboard stops working and I have to reboot to make it work again.


    Here you can find a link with all the minidumps of the 11 BSOD I had.

    https://www.dropbox.com/s/3np7dj5r1hrc2d3/bsod minidump files.rar?dl=0



    So far I tried the following:

    - updating bios to v37 with cmos clear

    - BIOS settings/advanced/wake up even setup/resume by usb device: enable

    - Stop Windows From Powering Off Your USB Devices

    - Reinstalled Nvidia studio drivers and AMD chipset etc.

    - sfc scannow didn't give any errors

    - ram scan no issues

    - deleting usb drivers in device manager but no fix after reboot.

    - deleting third party plugin that showed up once in systemlog



    Would a clean install of Windows make any sense for the usb connection problems? Maybe for the BSOD.



    My pc build

    AMD Ryzen 7 2700X Wraith Boxed

    MSI B450 Tomahawk MAX

    Gigabyte geforce gtx 1650

    NZXT H510

    Crucial Ballistix bl2

    Corsair CX450M Pny xlr8

    Samsung 860 QVO 1TB

    Sandisk Extreme Pro SD UHS-II USB T


    :)
     
    Nigel95, Aug 20, 2020
    #1
  2. David Haz Win User

    WiFi Connection Problem

    Hello Claire,

    For us to isolate the issue you are experiencing, kindly respond to the questions below:

    • When did the issue started?
    • Have you made any software or hardware changes to your device prior to the issue?

    As a first troubleshooting step, we suggest that you run the Network troubleshooter. The Network troubleshooter can help diagnose and fix common connection problem. Here's how to run the troubleshooter:

    • In the search box on the taskbar, type Network troubleshooter, and then select
      Identify and repair network problems from the list of results.
    • Follow the steps in the troubleshooter and see if that resolves the problem.
     
    David Haz, Aug 20, 2020
    #2
  3. Changing my MOBO and CPU a

    I'm doing PC upgrades and changes entirely for my new mini-itx build.

    I'm not sure about how the process would work, but what are the appropriate steps I need to undertake before making my changes?

    • My personal data and files are backed up to my Onedrive, and have nothing to lose in terms of data.
    • I have an additional copy of Windows 10 (but would prefer not to use it in-case I do another PC build).
    • My MOBO and CPU upgrades are polar opposites of my current hardware:
      • OLD HARDWARE
        • Intel i5 6500
        • AsRock Killer MOBO
      • New Hardware
        • AMD Ryzen 7 2700x
        • Asus Strix X-470
    This is my first time doing a particular change so guiding steps would be greatly appreciated! Things like how to wipe my hard-drive and reinstall Windows, etc.
     
    Chris Anguiano, Aug 20, 2020
    #3
  4. Senarium Win User

    Should I send mobo or other hardware for repair - BSOD and USB connection problems

    Weird BSOD problem


    Hi Everyone,

    I have a weird BSOD problem which I cannot solve for a while(it persists still after upgrade to Windows 10 from Windows 7)

    The main strange thing about this is that I get BSOD only after cold boot.
    So it acts like this:

    1. start PC.
    2. Get to Windows Logo Screen
    3. BSOD
    4. Restart
    5. Get to menu where I can try to repair or Start NormallyIf I Choose Repair, it will fail to repair and will try to restoreIf I Choose Start Normally, it will start OK, no BSOD, can work normally, games, browse internet, everything is normal.6. Shutdown PC
    7. Next time when I start is all over again i.e. Go to Step 1

    I have this problem for a while, so what I tried:
    1. Another Windows 7
    2. Another HDD
    3. Only HDD connected
    4. Changed RAM
    5. Tried with built in GPU
    6. Upgraded to Windows 10


    Result is the same as above every time.

    Please suggest what could be the cause.
    Logs collected with DM_Log_Collector, attached.


    Thank you

    PS. This thread is a continuation of this one: Frequent multiple errors BSOD. Solved - Windows 7 Help Forums the only thing changed is Windows 10 now. instead of Windows 7. If that helps somehow.
     
    Senarium, Aug 20, 2020
    #4
Thema:

Should I send mobo or other hardware for repair - BSOD and USB connection problems

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