Windows 10: Should I take legal action against Microsoft?

I was having problems with the touchpad on my Surface pro 2017 so I contacted Microsoft and they tried to resolve the issue by remote access but found that it was a internal problem so they decided to replace the device as I still had warranty. Before I sent my device for replacement I asked them is it an issue that I have few cracks (you can see it from certain angle) on the screen and they said no it is not an issue as long as the screen is not completely obliterated they will replace it. After that I was in contact with Microsoft 2 more times with two different agents and they both confirmed the same things.

When they received my device they wrote me a email saying they can't replace the device because of the cracks. I contacted Microsoft straight after they just apologised for the wrong information and offered me paid exchange which I can't afford as a student. I asked them to send me call recordings and chat transcripts as proof which I'm still waiting for.

The customer support was excellent though, those poor agents were probably misinformed.

:)

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

Legal action against Nokia

O.K. friends,if Nokia won't relese this update in the next 4 days and if they will relesed with the old bugs or the new ones i propose to start a legal action against Nokia regarding this "Flashgip" full of ptoblems,it is our right and they must do something

 

windows 10 - detected Malware notification - no action required.

Hi Manoj,

Thank you for posting in Microsoft Community.

I suggest you to follow the steps below and check if it helps:

• 
  Open Settings.
  
• 
  Click on System and click on Notifications and Actions.
  
• 
  Under Show notifications for these apps turn off the setting for Windows defender.
  

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.