Windows 10: shows batttery percent charged , plugged in but not charging

Discus and support shows batttery percent charged , plugged in but not charging in Windows 10 Performance & Maintenance to solve the problem; turned on hp laptop noticed a flashing yellow light by power plug-in made sure the power adapter was plugged in yellow light still flashing and... Discussion in 'Windows 10 Performance & Maintenance' started by chuck_49, Jul 28, 2019.

  1. chuck_49 Win User

    shows batttery percent charged , plugged in but not charging


    turned on hp laptop

    noticed a flashing yellow light by power plug-in

    made sure the power adapter was plugged in

    yellow light still flashing and power adapter plugged in

    icon indicates battery at 55%, connected to power and not charging

    :)
     
    chuck_49, Jul 28, 2019
    #1
  2. Graydrake Win User

    My Computer is Plugged in but not Charging

    My laptop computer is plugged in but not charging. The power supply will maintain the charge level (%), but not add to it. Removing and reinserting the battery allows the power supply to add to the % charge to 100%.

    Steps performed:

    • Turning the computer off and restarting it returns the computer to the Plugged in, Not Charging state.
    • Removing the battery again allows one complete charge, after which the laptop would no longer charge again.
    • I have used more than one power supply with the same condition.

    To resolve the issue, I remove the battery, obtain a complete charge, and maintain this charge by always keeping the power supply plugged in.

    What is the root of the problem?
     
    Graydrake, Jul 28, 2019
    #2
  3. TV2
    TV2 Win User
    Plugged in, not charging


    There are 3 points of failure for a laptop that does not charge (And has been determined to be a hardware problem and NOT a software/OS problem). OS problems can be tested as mentioned above.

    • Dying battery (end of recharge cycle limit) as DustSailor and bro67 have mentioned.
    • Defective/dead charger/power supply
    • Broken DC In port (very common)

    Sometimes in the case of a broken DC In port you can wiggle the power jack in the port and see it starts to charge and then goes back to "Plugged In Not Charging" when you let go. But not always.

    Sometimes with the Charger/Power Supply it is only the jack that is defective.

    First order of business is to borrow a Charger/Power Supply (be sure it has the same voltage IN as yours) and test it to see if it will charge the battery.

    The rest is replacing parts until you get to the offending one.
    The Charger/Power Supply is cheapest to replace first.
    Then the Battery
    Then to the shop to see if the DC In port can/should be replaced.
     
  4. gordon99 Win User

    shows batttery percent charged , plugged in but not charging

    Battery plugged in but not charging.


    Hello Bree & Callender, This morning I fiddled around trying to get the charger to work in the boot process by pressing F2 and the waiting for 10 minutes or so before continuing to log on. The amount of battery charge was still 5% which it was prior to all that. I did this because it was a suggestion from Dell as a possible solution. I then considered updating the BIOS as this is another Dell suggestion to overcome the battery not charging problem.

    I then had another look at the adapter to confirm its output which is 130 Watts. Anyway, after an hour or so seemingly getting nowhere I noticed that the battery signal to the left ot the keyboard had lit up. I immediiatly checked the battery icon on the screen and found it was now showing that it was charging and 1 hour 31 minutes to full charge. I decided to leave everything as it was for a couple of hours after which time it was showing 100% charge on the battery.

    Later on however I noticed that, although still showing 100% charge, the battery “connected but not charging” message was back. Needless to say I am even more flummoxed. I read all the links you posted Bree and found them very interesting. Nevertheless I am now wondering why the chargeing process had burst into and then died again. Someone, somewhere knows what’s happening I am sure.
     
    gordon99, Jul 28, 2019
    #4
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