Windows 10: Shut down computer

Discus and support Shut down computer in Windows 10 Support to solve the problem; Hello, Yesterday before going to bed, I went to shut-down the computer as always, it takes about 20-30 seconds. On screen had the usual notice... Discussion in 'Windows 10 Support' started by Motim, Mar 31, 2017.

  1. Motim Win User

    Shut down computer


    Hello,
    Yesterday before going to bed, I went to shut-down the computer as always, it takes about 20-30 seconds. On screen had the usual notice something like 'shuting-down..', screen went black and I left the room.
    Then before going to bed I checked again and see the light in the mouse is still alight and the computer still running but the screen was black. There was no mouse, clicked ctl+alt+del and nothing happened - screen still black. Pushed the reset button and after a minute or so Windows came back. There was not any error message.
    Made a quick chk in device mgr, everything ok. Then I again shut-down the computer, this time it closed normaly after some seconds.
    This is the first time (hope also the last) something like this happened.
    What can be the reason of such behaveiour and what to chk.
    Have some other question, but I'll post it to the proper place.
    Answers will be apppreciated.
    Thanks


    :)
     
    Motim, Mar 31, 2017
    #1

  2. Computer will not shut down on selecting shut down option, restarts instead in Windows 10

    Hello Fred,



    Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.



    Before assisting further, I would like to ask you few questions:

    • Did you check if the power settings are changed on your PC?
    • Are you facing the above issue since the upgrade?
    • Did you make any system changes prior to the issue?


    You may be facing the above issue due to the system components conflicting with Windows 10 operating system. System settings may change after upgrading the OC to one version to another, reverting them to their respective setting changes will resolve
    the issue.



    Method 1: Running troubleshooter will detect if there are any corrupted components present and will fix to restore the performance of the system. I suggest you to run the
    Power Troubleshooter and check if the issue is resolved.



    • Press Windows logo key on the keyboard, type troubleshooting
      and select the top most search result.
    • Click on View All from the left side of the screen panel.
    • Select Power from the options,
      click on Advanced option and check Apply repairs automatically
      option.
    • Follow the on screen instructions.
    • Close the window and check if the changes are effective.


    Method 2: If the issue persists, check if there is any changes made in the Power option settings by following the steps below and make necessary changes.



    • Press Windows logo key on the keyboard, type
      Power Options
      and select the top most search result.
    • Select Choose what the power button options from the left side panel of the window.
    • From the windows select Shut Down from the drop down bar for the option
      When I press the power button under Power button settings.
    • Click on Save changes and close the window to check if the changes are effective.


    Write to us with the answers to the above questions and the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.



    Thank you.
     
    Likhitha V, Mar 31, 2017
    #2
  3. eefred Win User
    Computer will not shut down on selecting shut down option, restarts instead in Windows 10

    Original Title: Computer Restarts after Selecting Shutdown

    After installing Windows 10, about 80% of the time, after selecting [Power] then [Shutdown], the computer screen will go black, then it will beep, and restart. It does not matter whether I shut down with the keyboard (Windows key, ^^ Enter, ^^Enter), or
    with the mouse (Select Windows Icon, Select Power, Select Shut down), about 80% of the time, the results are the same: Restart. It's getting to be annoying because I have to sign back in, and then go through the shutdown process
    again.

    What to do?
     
    eefred, Mar 31, 2017
    #3
  4. prikker Win User

    Shut down computer

    I had the same thing. It happened a couple of times before. I just click on shutdown again and then it closes like always.
     
    prikker, Mar 31, 2017
    #4
  5. Motim Win User
    Hello,
    Thanks for the answer.
    That was too easy, but as I said in my question: Display was dark, nothing on it, no mouse activity, no keyboard respond, moved the mouse here and there - nothing, several times pressed ctl+alt+del - nothing. Had to push the reset button, then windows started to load, when it finished to load I pressed the "power" and managed to shut-down the computer.
    Hope it will not happen again.
    Thanks
     
    Motim, Mar 31, 2017
    #5
  6. prikker Win User
    Maybe it has something to do with the lcd cable. I had this problem on my old laptop. Picture wnet black and nothing helped but a hard reset. It had to be replaced.
     
    prikker, Apr 4, 2018
    #6
Thema:

Shut down computer

Loading...
  1. Shut down computer - Similar Threads - Shut down computer

  2. computer shut downs

    in Windows 10 Customization
    computer shut downs: my computer keeps shutting down do you think that this run time library is the problem https://answers.microsoft.com/en-us/windows/forum/all/computer-shut-downs/9536bc80-a246-4111-b52c-e08beb68c309
  3. computer shut down

    in Windows 10 Performance & Maintenance
    computer shut down: Windows 10 How can I stop screen from turning black and then PC from shutting down after approx. 1 to 2 hours of operation. Have to restart before continuing. https://answers.microsoft.com/en-us/windows/forum/all/computer-shut-down/cace49d2-e72e-4287-93b6-d71eaa31c0bd
  4. Computer shuts down

    in Windows 10 Customization
    Computer shuts down: Minimized windows close when I close the computer. Sleep mode should retain minimized windows to easily reopen. It doesn't/ https://answers.microsoft.com/en-us/windows/forum/all/computer-shuts-down/bef0c1d5-204f-40d7-bec7-dba752f640b6
  5. Reset of computer on shut down

    in Windows 10 Installation and Upgrade
    Reset of computer on shut down: If I shut my computer down the computer resets to original Microsoft settings. I lose all my downloads and have to log into my email accounts every time. Some of the downloads of programs are extremely large and this is a strain on my download allowance. The keyboard is...
  6. Shut Down of computer

    in Windows 10 Performance & Maintenance
    Shut Down of computer: Hi All, I have an intriguing problem when I shut down my computer. There are three accounts that use the computer and all of them have a sign in password. When shut down is selected bottom left on any of the accounts a message appears saying that SOMEONE ELSE IS STILL...
  7. Computer shutting down

    in Windows 10 BSOD Crashes and Debugging
    Computer shutting down: My computer loads up and allows me to login and after a couple of seconds, command prompt pops up and then my computer shuts down I dont know what to do. https://answers.microsoft.com/en-us/windows/forum/all/computer-shutting-down/f4b4f549-89cb-4357-8ba4-cd8245d7915c
  8. Computer Shutting Down

    in Windows 10 Drivers and Hardware
    Computer Shutting Down: Hello - can anyone help with this problem please? My computer is shutting down periodically, but its getting more regular. On some days it can shut down several times in the day, and then go for several days without shutting down. Things I've checked; The load is usually...
  9. computer not completely shutting down

    in Windows 10 Performance & Maintenance
    computer not completely shutting down: Hi, I recent got a new Dell Inspiron 3670 Desktop with windows 10 Aug 30th and I have had five crashes involving hours on the phone with Dell Tech support and hours reinstalling my programs. I think I know what the problems is. When I turn off the computer the power light...
  10. Computer Shut-Down

    in Windows 10 Performance & Maintenance
    Computer Shut-Down: Hello, Need some help. Since yesterday evening, left my computer ON. Sat in the living room to watch movie on the TV, when came back computer was Off. Usually after some period it was entering into hybernation, any touch on keyboard or mouse awakened it, but since then it...