Windows 10: Shut down error

Hi,the "shutting down" message is continually on screen so I'm unable to do anything. Turning the power off and on just returns me to the same shutting down message. Suggestions please.

:)

 

Shutting down error

Hello sir,

Thanks for the reply .I performed both the tests in the file sent in the previous reply. But so sad that I am still getting the same error. I am searching the internet to find solution. Hope you can help me.

 

Shutting down error

Please run a system file check (SFC) & DISM if you are on win 7 or higher

All instructions are in our Wiki article below...Should you have any questions please ask us.
System file check (SFC) Scan and Repair System Files & DISM to fix things
SFC cannot

 

Hi Gary and welcome to Tenforums.

Please try turning off Fast Startup.

To understand what this is/does (it was first introduced in Windows 8):
“Fast Startup (aka: hybrid boot or hybrid Shutdown) is a new feature in Windows 8 to help your PC start up faster after shutting down. When turned on, Windows 8 does this by using a hybrid shutdown (a partial hibernate) method that saves only the kernel session and device drivers (system information) to the hibernate (hiberfil.sys) file on disk instead of closing it when you shut down your PC. This also makes the hiberfil.sys file to be much smaller than what hibernate would use (often 4GB or more). When you start your PC again, Windows 8 uses that saved system information to resume your system instead of having to do a cold boot to fully restart it. Using this technique with boot gives a significant advantage for boot times, since reading the hiberfile in and reinitializing drivers is much faster on most systems (30-70% faster on most systems tested). If you have a motherboard with UEFI, then fast startup will be even faster.”