Windows 10: Shut Down Issue

Discus and support Shut Down Issue in Windows 10 Support to solve the problem; Hi I have just upgraded my Pavilion DV6 laptop from a standard HDD with windows 7 to a Crucial MX500 SSD and windows 10 (clean install). The... Discussion in 'Windows 10 Support' started by milky bar kid, Dec 29, 2018.

  1. Shut Down Issue

    I have just upgraded my Pavilion DV6 laptop from a standard HDD with windows 7 to a Crucial MX500 SSD and windows 10 (clean install). The installation went smoothly and all the required drivers seems to have installed automatically.The only thing that seems to be a problem is on shutdown and start-up. It displays ‘Shutting down’ and the revolving dots rotate for about 10 seconds, then it seems to lock up showing just a few of the dots but frozen. It remains like this until it shuts down and takes close to 2 minutes. At other times it just goes to a black screen for about 2 minutes.
    At startup it displays the windows image and the revolving dots for a couple of seconds then goes to black screen until it opens. Boot time is 90 seconds.

    I’d appreciate some advice on this.


    milky bar kid, Dec 29, 2018
  2. Johan45 Win User

    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
    Johan45, Dec 29, 2018
  3. Edge Search Does Not Permit Change of Region

    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
    hurricane51, Dec 29, 2018
  4. Shut Down Issue

    Won't shut down or restart -- error X0X


    Thank you for posting your query in Microsoft Community.

    To assist you better, I would like to ask what are the methods that you have tried to solve the issue.

    The issue might occur if the computer is not shut down properly. so, I suggest you to perform a power drain by follow the steps below and check if it helps.

    • Shut down the Computer.
    • Remove all power source (including battery if it is a laptop).
    • Press and hold the power button for 15-20 seconds.
    • Connect the power source and start the computer.
    • After the computer boots to the desktop, suggest you to install all the pending updates.

    Hope this helps. Keep us posted on the status for further assistance.
    Eeshwar Kumar, Dec 29, 2018

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