Windows 10: shut down problem

Discus and support shut down problem in Windows 10 Performance & Maintenance to solve the problem; whats happening :- i log in to user 1 , shutdown . i use laptop again i log into user 2. when i try to shut down from user 2 it says some one is... Discussion in 'Windows 10 Performance & Maintenance' started by RavindraSikarwar, Mar 16, 2019.

  1. shut down problem

    whats happening :-

    • i log in to user 1 , shutdown .
    • i use laptop again i log into user 2.
    • when i try to shut down from user 2 it says some one is using the pc , the user 1 is still signed in even after shutdown

    it happens all the time then i have to go to user 1 to sign out then sign out of user 2 then shutdown .

    pls help

    RavindraSikarwar, Mar 16, 2019
  2. dalchina Win User

    Windows 10 1709 System Restore problems...

    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
    dalchina, Mar 16, 2019
  3. problem while shutting down my laptop


    This issue could be due to a certain component which could be avoiding the system’s proper shut down process. As an initial troubleshooting, we suggest running the built-in app troubleshooter on your Windows 10 PC. To do so, please follow these

    • Click the Windows icon.
    • Choose Settings.
    • Under Settings, choose Update & Security.
    • On the options on the left-hand side of the window, click Troubleshoot.
    • Under Find and fix other problems, select Power and click Run the troubleshooter.

    Don’t hesitate to give us any updates on your query.
    Arthur Rui, Mar 16, 2019
  4. shut down problem

    win 10 will not shut down properly

    Hi Richard,

    Usually, this issue occur due to outdated or corrupted device drivers, services or processes which are not shutting down properly, or third-party programs that prevents your computer to shut down properly. For better assistance, we'll be needing additional

    • Have you made any recent changes on your computer prior to the issue?
    • Is this an error message Explorer\windows\settingsync\BackgroundUploadTask? If yes, where are you getting this message?
    • If possible, can you send us a screenshot?

    Meanwhile, we suggest that you run the Power troubleshooter as an initial troubleshooting step. To run the Power troubleshooter, follow the steps below:

    • Press Windows key + X and select Settings.
    • Choose Update & Security from the list.
    • Click Troubleshoot in the left pane of the window.
    • Under Find and fix other problems, select Power
      and click Run the troubleshooter.

    We'll keep an eye out for your response.
    Gerard Qui, Mar 16, 2019

shut down problem

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