Windows 10: Shutdown and Sleep Problem

I have Windows 10 in my HP Pavilion 15 Laptop. I am not able to shutdown my laptop even not able to put my laptop on sleep mode.

Whenever, I shutdown my laptop its screen became blank and hard disk stop running while power button & Power led still show light. In that situation, I have to push power button for 3-5 second then laptop get completely shutdown.


Same situation is with sleep mode, Whenever, I put my laptop on sleep, its screen became blank and hard disk stop running while power button & Power led still show light. In that situation, I have to push power button for 3-5 second then laptop get completely shutdown instead of sleep.


For shutdown my laptop i have to restart my laptop and after that restart is shutdown easily. same condition with sleep, Means, I have to restart every time to make shutdown and sleep.


Please guide me to solve the problem.

:)

 

Windows 10 Shutdown and sleep, IE keeps hanging

Hi,

For us to better assist you with your shutdown, sleep and IE issues, we'd like to know the following:

• Were there any changes made to your computer prior to this issue (e.g. Windows updates)?
  
• What troubleshooting steps have you done to resolve the issue?
  

We're looking forward to your reply.

 

Shutdown problem on my Windows 10 laptop.

Hello,

We suggest that you follow the troubleshooting steps below to resolve the issues with the shutdown function of your laptop:

• Type Troubleshooting in the search bar beside the Windows icon.
• Select Troubleshooting from the results.
• Under System and Security, select Fix Problems with Windows Update.
• Choose Troubleshoot as an Administrator.

Let us know if the steps above worked for you.

 

Shutdown & Sleep bug

Hello there,

I'm having Dell Inspiron 5547 when it was shipped it came with windows 8.1 64-bit with no issues of SLEEP & SHUTDOWN but when updated to windows 10 my laptop started having issues with SLEEP & SHUTDOWN.

1)When I close the lid or keep the system in sleep mode it never wakes up its need a hard boot or need to have forced shutdown by pressing the power button, still no patch for the bug is available.

2)when the system is shutdown it continues to draw power from the battery and in morning the battery is completely drained.

Have gone through entire suggestion given by Microsoft engineer & community member but had no solution.

Hence contacted Dell support but they told its Microsoft's problem hence contacted them below is the list of tickets so generated with no solution:-

920338887

1314118108

1311883091

1311881250

1314642321

1314806258

Finally one of the Microsoft executive said it's an issue with the DELL drivers when contacted to DELL they said its an issue of MICROSOFT and they have in written from Microsoft that both issue are because of WINDOWS 10.

I'm feeling like a football who is been kicked from one goalpost to another with no goal scored...

Now what should be the final solution as now I can't rollback to windows 8.1 as I'm way past the grace period for rollback???