Windows 10: Shutdown Event Tracker on Windows Server 2019

Hi all,


We've build some new servers and all have the same behavior after installing Windows updates. After the user logon Shutdown Event tracker keeps appearing.


A quick search pointed in the direction of a Windows update KB4490481 - CU 2019-03. Seelink.

We can change this regkey but that's a workaround, not a solution.


I want to know if I forgot something or maybe someone has solved the problem. So please share your thoughts about this.

What I did to reproduce the problem. Started with a fresh machine, WS 2019 Standard version 201911.
After installing:

• CU 2019-09 - KB4512578 > already present after the installation > logon goes fine.
• Installed CU 2020-03 - KB4538461 > reboot > no problem
• revert to the fresh installation
• SSU 2019-11 - KB4523204 > reboot > no problem
  
• Installed 2020-03 - KB4538461 > reboot> no problem
• Log off > no problem
• Reboot, with a reason > Other Unplanned > no problem
• Let the machine crash with Not My Fault> after booting > Shutdown Event Tracker is appearing, which makes sense.
• Log off > shutdown event tracker is back.
• Reboot with a reason: Other planned > and SET is back
• Uninstall CU 2020-03 -KB4538461 > reboot > still there
• Uninstall SSU 2019-11 - KB4523204 > not possible is required voor de computer
• Install CU 2020-05 - KB4551853 > reboot > first time logon okay, next day it's back.
• Installed SSU 2020-04 > SET still present.

So….?

It seems to be a combination of the SSU KB4523204 and CU KB4538461.


I'm still testing some scenario's but I want to see anyone has a solution or tips to test.

Thanks for the feedback

:)

 

Shutdown event tracker - Windows Server 2019 Version 1809 OS Build 17763.437

Hello:

Anyone have any insight as to how to cure this?

Shutdown event tracker does not reset even after entering a Problem ID and a Comment. This normally clears the problem but not this time. I can disable it, reboot and it does not appear. Once it is enabled again, Shutdown event tracker is back. I disabled
it using Group Policy. This is a Domain Controller. I've seen different issues with other Domain Controllers but not this. I'm not sure if this occurs in other Windows Server 2019 builds as I have not had the Shutdown event tracker pop up previous to this
server.

Thanks,

Greg

 

Display Shutdown Event Tracker? Where is it?

Hello Elaine,

The tutorial below can help show you how to enable the shutdown event tracker, and provide some more details that I hope will help.

*Arrow Enable or Disable Shutdown Event Tracker in Windows 10 Performance Maintenance Tutorials

 

Display Shutdown Event Tracker? Where is it?

It sounds like you now have shutdown event tracker enabled.

You can tell when users have to select a reason when trying to restart or shut down the computer.

You have to look in Event Viewer to see whom and the reason for a restart or shutdown instead. See the blue note box at the top of the tutorial below to see if this is what you're seeing.

*Arrow Enable or Disable Shutdown Event Tracker in Windows 10 Performance Maintenance Tutorials