Windows 10: shuts down as it freezes

Discus and support shuts down as it freezes in Windows 10 BSOD Crashes and Debugging to solve the problem; I can only have it up for 5 min maybe. Then it freezes up, after a few moments it shuts it self off and need to restart. This computer is not used very... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by fiftysevenchevy, Dec 8, 2018.

  1. shuts down as it freezes


    I can only have it up for 5 min maybe. Then it freezes up, after a few moments it shuts it self off and need to restart. This computer is not used very much at all. I am a Senior, and use it to pay bills, and shop once in a while.

    :)
     
    fiftysevenchevy, Dec 8, 2018
    #1
  2. TIGR Win User

    Random freezes or shut downs

    Completely random freezing/shutdowns on a system with no recent hardware changes, and hard drive, memory, and PSU fine, usually means a software issue (file corruption or malicious software). I suggest following DavidV's recommendations.
     
    TIGR, Dec 8, 2018
    #2
  3. vinsterX Win User
    Random Crash/Freeze on Build 10130


    Hello everyone.

    I have been running the Windows 10 preview for the last few months and other than a driver issue here or there, did not experience any real problems. However, with the last update to build 10130, I have been experiencing a random crash/freeze that manifests itself in one of two ways:

    1. If I step away from the computer and come back before the monitor is set to go to sleep, I will come back to a frozen cursor, unable to do anything.
    2. If I step away from the computer and come back after the monitor has gone to sleep, I will come back to a black screen, unable to do anything.
    In both cases, I have to hold the power button in to shut down the computer for a restart.

    Any direction or help would be greatly appreciated.
     
    vinsterX, Dec 8, 2018
    #3
  4. Mayra Aqu Win User

    shuts down as it freezes

    Windows 10 Computer Randomly Freezes

    Hi,

    Listed below are some possibilities why the computer keeps on freezing:

    • Outdated drivers.
    • Virus and malware.
    • Corrupted system files.

    We suggest performing the steps on this article that can help resolve the issue.

    Get back to us if you have other concerns.
     
    Mayra Aqu, Dec 8, 2018
    #4
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shuts down as it freezes

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