Windows 10: shutting off my laptop

Discus and support shutting off my laptop in AntiVirus, Firewalls and System Security to solve the problem; I left click on the icon and choose shut down but it won't shut down... Discussion in 'AntiVirus, Firewalls and System Security' started by RuthKleiner-DelVecchio, Aug 15, 2018.

  1. shutting off my laptop


    I left click on the icon and choose shut down but it won't shut down

    :)
     
    RuthKleiner-DelVecchio, Aug 15, 2018
    #1
  2. n-ster Win User
    n-ster, Sep 24, 2018
    #2
  3. Laptop won't shut down

    Hi Muhammad,

    Most of the time, the issue regarding a device that won't shut down properly may be caused by a system conflict after an update or that there are some incompatibility issues. To assist you with this concern, we recommend that you run the troubleshooter.
    To do this, kindly follow the steps listed below:

    • Type troubleshooting in the Search bar and press
      Enter.
    • Click on View all on the left-side of the page.
    • Click on each category below then follow the on-screen prompt to run the troubleshooter:
    • Background Intelligent Transfer Service
    • Hardware and Devices
    • Power
    • Windows Update
    Note: Make sure that you restart your PC after running the troubleshooter for each category.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, Sep 24, 2018
    #3
  4. Carbo Win User

    shutting off my laptop

    Laptop Refuses to Shut Off


    Hi, Phil. I'm doing what I've always done: slide the cursor to the lower left screen and click on Shut Down. But instead of shutting down the laptop responds as if I hit Restart.
    Just tried your suggestion and hit shift but it made no difference. Laptop rebooted.
     
    Carbo, Sep 24, 2018
    #4
Thema:

shutting off my laptop

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