Windows 10: Sign-in error on Microsoft Store and the Xbox app

Hello all. I have been trying to resolve this problem for hours, I'm trying to sign in to my Microsoft Account on the Microsoft store, when i click sign in it is showing a pop-up screen for about half a second, not allowing me to sign in, same error with the Xbox app. Please can anyone help me to resolve this frustrating problem.

:)

 

App Store sign-in error, 0xD000000D

Hi Suzanne,

There's a possibility that you are currently signed in on your computer using your local account. For us to sort this out, we suggest that you sign in with your Microsoft account instead. Follow these steps:

• Open Settings > Accounts > Your email and accounts.
• Select Sign in with a Microsoft account instead.
• Follow the on-screen instructions.

Once signed in with your Microsoft account on your computer, try signing into the Windows Store app.

Update us with the result.

Regards.

 

Xbox Insider Hub does not appear in the Microsoft Store

Hi,

Thank you for posting your question in the Microsoft Community.

1. Did you make any changes to the PC prior to this issue?
   
2. Have you signed in using the Microsoft account?
   
3. Are you able to search for other apps on the Microsoft Store?
   

However, you may follow these steps to check if that helps.

Step 1: Suggest you to run the apps troubleshooter to
fix problems with apps from Microsoft Store.

Step 2: You can also try to manually
download the Xbox Insider Hub from the link.

Article for Reference.

‘Get the Xbox Insider Hub app’

Hope this helps.

Let us know if you got the help you needed by clicking 'Yes' or 'No'.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

Windows 10 Xbox App Sign in error (0x409) 0x80070005

Hi,

Corrupted profile data, an outdated version of the app, and software conflicts that occur when signing in are some of the factors that we have to take into consideration when troubleshooting issues with signing in to the Xbox app on Windows 10. Let's isolate
your concern by answering the following questions:

• Have you made any changes to your device or to your Xbox account before encountering this issue?
• Are you using the same Microsoft account to sign in to the Xbox app and your Windows 10 PC?
• Are you using an administrator user profile?
• Have you tried signing in to other built-in Windows 10 apps like the Store app to check if the same issue occurs?

Meanwhile, we suggest signing in to a different user profile. This can help determine if this is due to corrupted user data. Here are the steps:

• Press the Windows button on your device or keyboard, or select the
  Windows icon from the bottom-left corner of the main screen.
• Select your account name from the top-left corner of the menu, and then select
  Switch account.
• Sign in with an account other than the one you were using.
• Sign in to the Xbox app and check if the same issue occurs.