Windows 10: sign in options- pin not working

Discus and support sign in options- pin not working in Windows Hello & Lockscreen to solve the problem; hello, so first I decided to add my Microsoft acc on my laptop, I added it, at some point, I went to settings and I added a pin, now I can't remove my... Discussion in 'Windows Hello & Lockscreen' started by yara_26, Sep 21, 2022 at 4:18 PM.

  1. yara_26 Win User

    sign in options- pin not working


    hello, so first I decided to add my Microsoft acc on my laptop, I added it, at some point, I went to settings and I added a pin, now I can't remove my pin because it says pin unavailable when I open my laptop I sign in with the pin but now I can't remove it, I have a password and I want to sign in with only my password.

    :)
     

  2. Remove sign in pin

    Hi Joel,

    Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

    I suggest you to follow the below steps to remove the sign in pin/password options.

    • In the search box type sign-in-option.
    • Click on the sign-in-option.
    • Then you can find password/pin/picture password.
    • There you can remove the option and check.
    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
  3. Rose Ter Win User
    Add Pin option is not working

    If the previous steps failed to work. You can try to Remove
    and Add your PIN. Here are the steps:

    • Click on Sign-in options and login to Windows with your Microsoft account or local account Password.
    • Click on Windows icon at the bottom-right corner, on top of Start Menu click on your account icon and select Change account settings.
    • On the left-side panel of Accounts settings, select Sign-in options.
    • On this page, you have a number of options
      select PIN.
    • Directly below PIN, you will see two buttons. Click on Remove.
    • You will be asked "Are you sure you want to remove your PIN?" etc. Select
      Remove.
    • A Log-in Box now opens for you to re-enter your Password then click
      OK.
    • You will be returned to the Sign-in option
      page where you can now add a PIN once again.
    • Enter your new PIN and confirm PIN, click on OK to reset your new PIN for your Windows Sign-in.
    • Restart your PC and Sign-in with your new PIN to confirm.

    Don't hesitate to contact us if you have further inquiries.
     
  4. Kim Tiw Win User

    sign in options- pin not working

    Windows pin not working after restart

    Hi Bhaumik,

    The possible cause of this issue is corruption of files or it could be missing registry settings. To address your concern, we suggest you to follow these steps:

    • Open File Explorer and browse to this location:
      C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC
    • Delete everything within that folder
    • Go to Settings > Accounts >Sign-in Options, click Add a PIN again and set your PIN
    • PIN sign in should work going forward


    Let us know how it works.
     
Thema:

sign in options- pin not working

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