Windows 10: sign in to windows jigsaw

Again i can't run Windows Jigsaw because it shows i am not signed in, even though it knows i am on premium. I have tried al ways to sign in but to no avail. I have reset the Ibox app and reset the jigsaw app, this is now starting to get stupid, i have well over 170000 points but it now tell me i have 500.George

:)

 

Jigsaw can't sign in

We also suggest resetting Microsoft Jigsaw from the Settings menu to resolve any corrupted game data.

• Click Start and click Settings.
• Select System.
• Select Apps & features.
• Find Microsoft Jigsaw and click Advanced options.
• Click Reset.
• Restart your device so that the changes can take effect. Sign in to the game and check if it works.

Another solution we recommend is to uninstall and reinstall the game. This will replace corrupted game files. Refer to

How to uninstall and reinstall a game on Windows 10 for the steps.

Keep us posted with the progress. We'd be glad to provide you additional suggestions.

 

Microsoft Jigsaw Will Not Load

I was getting Error Code: 0x803F8001 both before and after "uninstalling" Microsoft Jigsaw. It worked perfectly for years, but stopped working within the last week. It would start to load, and eventually bomb out. I have tried the following suggestions:

• Uninstall Jigsaw. Now I cannot reinstall Jigsaw. Get Error Code: 0x803F8001
  

• All steps above from Jomari Arc . Step #4 took longer than expected, but it did eventually do what you
  said. These steps did not allow me to reinstall Microsoft Jigsaw.

• Microsoft Windows Store App. Troubleshooter - It ran and said it fixed a "possibly corrupted cache" . This did not allow me to reinstall Microsoft Jigsaw.

In a similar community, titled "Microsoft Jigsaw Error code Ox803F8001", I tried all of the steps from Loraine Mon, from this link: Redirecting

Again, this did not allow me to reinstall Microsoft Jigsaw. Messages are "downloading", then "acquiring license", and then it errors out with Error Code: 0x803F8001

Day after day, same problem. Xbox and Store and Solitaire all work fine. Microsoft Jigsaw is the problem. When it was installed, it bombed out trying to open. After "uninstalling", it will not reinstall.

 

Microsoft Jigsaw

My hard drive (C) crashed, I replaced it and reinstalled Windows.

One thing that will NOT work since is Microsoft Jigsaw. I get the infamous "signing you in" runaround that so many others have reported.

I've gone through the suggested process (reset, (no repair option listed), use the troubleshooter, uninstall, reinstall.

I can sign into Xbox Live fine. Jigsaw just won't recognize that I'm signed in.

Getting very frustrated. Playing Jigsaw is a way to relieve stress. This is increasing my stress!