Windows 10: Signed in Onenote, computer locked! solved, but how to complain to MS?

Discus and support Signed in Onenote, computer locked! solved, but how to complain to MS? in User Accounts and Family Safety to solve the problem; I signed into Onenote to try it out using my MS password, which I haven't used in years. It was autofilled with a password manager, so I don't even... Discussion in 'User Accounts and Family Safety' started by tvanhorne, May 15, 2016.

  1. tvanhorne Win User

    Signed in Onenote, computer locked! solved, but how to complain to MS?


    I signed into Onenote to try it out using my MS password, which I haven't used in years. It was autofilled with a password manager, so I don't even know what it is. Then when I rebooted my computer, I found my MS password automatically applied to my computer! *Mad*Mad*Mad

    Used my mobile to reset it, which wasn't difficult. But the idea of this alone is ridiculous.

    What's the best way to direct my vitriol at Microsoft? Is there an input link that they actually respond to?

    :)
     
    tvanhorne, May 15, 2016
    #1
  2. how to do Win User

    HELP!! - Toshiba driver update for Toshiba Hotkey Driver - Error 0x800f0203

    I'm now running Windows 10 upgraded from Windows 7 & I have the same continuous problem with the update

    • Toshiba driver update for Toshiba Hotkey Driver - Error 0x800f0203

    I tried your Method 1 to fix it which said changes have been made to my computer & to try & update again which failed.. again & the same message above came up again. My laptop is secure as I run Norton 360, so what should I do next to try & fix this problem?
    My laptop is a Toshiba satellite L650.

    Thank you

    David
     
    how to do, May 15, 2016
    #2
  3. wuverton2 Win User
    Cannot Install OneNote on Windows 10

    Every time I tried to open OneNote on Windows 10 with my Microsoft account. it took me back to the sign in page. I used the
    Get-AppxPackage *onenote* | Remove-AppxPackage
    procedure.
    This removed OneNote from my computer. However, I am not able to install OneNote or other apps from the Windows store. I get the message:
    We encountered an error. Please try signing in again later.
    How do I fix this?
     
    wuverton2, May 15, 2016
    #3
  4. Kari Win User

    Signed in Onenote, computer locked! solved, but how to complain to MS?

    I don't see the point, complaining to Microsoft about your own mistakes? In signing in to OneNote you have yourself selected to switch your local Windows account to a Microsoft account. What happened next is also not Microsoft's fault; if you trust password managers too much, not remembering your own password, it's your own fault.

    I happened to reply to a post a few days ago regarding signing in to OneNote, someone else wanted to give the OneNote app a go. Below a quote of a part of that reply of mine, I have removed the parts not relevant to your issue to keep the quote shorter:

     
  5. tvanhorne Win User
    I think no one will be surprised when I disagree with you. Perhaps it is true that I clicked through the setup options too quickly, but for MS to presume to make locking a computer with a password the default option for simply signing into a program is beyond heavy-handed. If a 3rd party software wants to bundle bloatware or malware with an installer and leave it to the user to uncheck a box, then fine. But this is another situation entirely. Now I know to click very slowly through MS's options, but I still intend to tell them about how their design decision affected yet another customer.
     
    tvanhorne, May 15, 2016
    #5
  6. Kari Win User
    You may disagree as much as you want to, it does not change the fact that the reason your local account was switched to a Microsoft account is that you just clicked something without reading what you agreed with the click, and then were locked out from your PC because you did not remember your Microsoft account password. Both very much your own fault.

    Let's see one of those screenshots again I posted in my previous post. This time I have highlighted something, an easy to understand and clear question MS asks you when showing that dialog, then offering you equally easy to understand and clear alternative (Sign in to just this instead):

    Signed in Onenote, computer locked! solved, but how to complain to MS? [​IMG]



    If you are foolish and think reading instructions and clear warnings about what will happen are not important, how can it be someone else's fault?

    Really!
     
  7. tvanhorne Win User
    Wow, you're really enjoying being up on your high horse, aren't you. How's the view? Having fun?
     
    tvanhorne, May 15, 2016
    #7
  8. Cliff S New Member

    Signed in Onenote, computer locked! solved, but how to complain to MS?

    Signed in Onenote, computer locked! solved, but how to complain to MS? [​IMG]
    Warning It's a great way to get PUP's too, when downloading 3rd party software(habits are, after all, habits)
    He has a point though.
    Even when doing a clean install, some things are written with a smaller text, or uses a text color that is close to the window background color, when it comes to setting up Win10 as Local or MS account. Of course the want to choose the MS account so you can get full use out of the OS and apps.

    OneNote is really only of use with the MS account turned on, and connected to OneDrive. Otherwise you can just download the page in your browser and save it as webpage HTM or HTML.
     
    Cliff S, May 15, 2016
    #8
  9. Kari Win User
    I apologize that I tried to explain this to you. It really is not someone else's fault that you don't read the instructions, a clear question you were asked, thus causing your account being converted to Microsoft account. The lock out that followed was because you did not remember your password.

    I know it is sometimes very difficult to admit being wrong, having caused the issue by your own actions. But to get aggressive to someone who explains it to you, that's not understandable.
     
  10. CountMike New Member
    And than they (some of them) complain how W10 is "Dumbed down".
     
    CountMike, May 15, 2016
    #10
  11. tvanhorne Win User
    I was sorry that you didn't include the same screenshot a third time--the highlighting and red arrows were so instructive. An art form, almost. Are you a teacher?

    And perhaps you missed it, but my question was not why this happened. I fully realize why it happened. I'm not sure why you feel the need to be condescending or assume that I need to 'admit' being wrong... My question was whether anyone knew a good way to contact Microsoft because I'd like to give them my feedback as a user. It seems that lots of other people have had their time wasted with this, and as a productivity company, I would hope that Microsoft is interested in knowing that. Speaking of wasting time, perhaps we could get back on topic. Unless you'd like to keep telling me how wrong I am. I know it can be therapeutic.
     
    tvanhorne, May 15, 2016
    #11
  12. CountMike New Member
    "Feedback Hub" APP ??? Should be in Start menu.
     
    CountMike, May 15, 2016
    #12
  13. Kari Win User

    Signed in Onenote, computer locked! solved, but how to complain to MS?

    Those red arrows in screenshot were not made for you. The screenshot was taken from another thread, as I very clearly told you, a thread where I wanted to make that point very clear to another member who asked help about how to use OneNote app. I wanted to be sure that he does not accidentally (due not reading the text in dialog before clicking) switch to a Microsoft account.

    Members like you make me sometimes wonder why do I bother? You had made a mistake, I told you where and why that mistake had happen. Your reaction is so childish and naive it's incredible. I've added you to my ignore list, to be sure I will no longer see your posts and be sure I don't accidentally try to help you any more.

    Once more, I apologize for trying to assist you by telling what had caused your issues. In my defense I can only say that my only motive was to help you to avoid it happening again.

    To contact Microsoft: Start > C > Contact Support.

    To switch back to a local account: Local Account - Switch to in Windows 10 - Windows 10 Forums
     
  14. CountMike New Member
    Just don't hold your breath waiting for MS to change anything.
     
    CountMike, Apr 5, 2018
    #14
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Signed in Onenote, computer locked! solved, but how to complain to MS?

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