Windows 10: Sims 4 not runnung properly on Windows 10

Discus and support Sims 4 not runnung properly on Windows 10 in Windows 10 Gaming to solve the problem; To get straight to the point, ever since my software upgraded to Windows 10 the Sims 4 hasn't been working well. It opens and just lingers on the black... Discussion in 'Windows 10 Gaming' started by IDrinkAndIKnowThings, Apr 18, 2019.

  1. Sims 4 not runnung properly on Windows 10


    To get straight to the point, ever since my software upgraded to Windows 10 the Sims 4 hasn't been working well. It opens and just lingers on the black screen but I discovered that if i go to the desktop then back to the Sims 4 tab it progresses, usually to the colorful logo bit but stays frozen there. If I repeat the process it goes to the diamond frozen in mid-spin where the title screen comes up. Then I repeatand the diamond is in place next to the Sims 4 logo. (This is very laborious and long.) If I keep doing this I can make it to the main menu but if I click on the play button I must go to the desktop and back again for it to carry out the command. This happens for every command- it won't work without me switching tabs and I'm very confused. Sure I can play the game but with interuptions anytime I want to click on anything, give any command or while it's loading. I know this is any peculiar but any help would be greatly appreciated. If you haven't noticed I have no idea what I'm doing...


    So far I have:


    -Done the repair game thing in Origin (I have the digital version not the disk)

    -Uninstalled and re- downloaded both Origin and The Sims 4 at least three times

    -Checked for game updates (there weren't any)


    The computer is a Dell Precision Tower 3620 if that has any relevance

    The graphics card is AMD FirePro W4100 (FireGL V) Graphics adapter, chip type- AMD Radeon Graphics Processor (0x682C) and the DAC type is Internal DAC (400MHz)

    It says HDR isn't supported if that may have anything to do with it?


    Also I've noticed that the 'current display mode : 1920 x 1080 (32bit) (60 Hz) and when I was digging through the game properties it was 64 bit opposed to 32. I'll post this and try to see if anything works to do with bits. If it does I will feed back and hopefully anyone with the same problem will see this and find the solution!


    If not, assume nothing worked with the bits as I do not hold much hope. Does anyone have any ideas or guidance? Thank you in advance!

    :)
     
    IDrinkAndIKnowThings, Apr 18, 2019
    #1

  2. Unable to play Sims 4 on Windows 10

    Hi,

    Thank you for posting your query in Microsoft Community

    As per the description, I understand that you are facing an error "The dynamic library "rld.dll" failed to initialize (E1103)" while launching SIMS 4 in your computer. It seems like the issue is related with the inconsistency in the system files or
    driver update. I will certainly help you with your issue.

    Share this information to assist you better.

    • Did you make any changes to the computer prior to this issue?
    • When did you install SIMS 4?
    • Have you installed any updates before/after installing the game?
    • What are the system requirements for the game?
    • Have you update your Graphic Drivers?
    Refer the following steps to update graphic driver.

    • Click on start button and go to control panel on the right column.
    • Change the view by (from windows explorer) to
      large icons or small icons.
    • Double Click on Device Manager.
    • Expand Display Adaptor, double click on the available entry.
    • Click the tab Driver, click Update Driver.
    Note: I also suggest you to update the display card driver from the computer manufacturer website as well.

    Please confirm with the SIMS 4 support if they have released any patches for this game.

    I would suggest you to perform clean boot and check you are able to play game.

    Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot

    Refer to the link to perform clean boot.

    How to perform a clean boot in Windows

    http://support.microsoft.com/kb/929135

    Note: After troubleshooting, refer to this section "How to reset the computer to start normally after clean boot troubleshooting"

    If issue persists please have this game reinstall and check again.

    Following are the steps to remove SIMS 4 from Program and Features:

    • Press Windows + R, type control panel and then click on
      ok.
    • Double click on Programs and Features.
    • Uninstall all the SIMS 4 related software.
    • Reinstall the application.

    Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

    For further assistance, you can post your query in Microsoft Community.

    Thank you.
     
    Rakesh Narayanaswamy, Apr 18, 2019
    #2
  3. Ahhzz Win User
    Windows 10 Tweaks

    Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

    Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

    • Open a new Explorer window.
    • Click View in the ribbon.
    • Click Options.
    • Under General, next to “Open File Explorer to:” choose “This PC.”
    • Click OK


    credit to Lifehacker.
     
    Ahhzz, Apr 18, 2019
    #3
  4. Monk.e83 Win User

    Sims 4 not runnung properly on Windows 10

    Unlocked Realtek HD Audio Drivers Windows 7 & 8 (With Dolby Digital Live and DTS Interactive)

    DTS supported natively by Windows 8/8.1 and it should work on windows 10 too just DDL require to unlock your driver .
     
    Monk.e83, Apr 18, 2019
    #4
Thema:

Sims 4 not runnung properly on Windows 10

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