Windows 10: Since homegroup is gone I can't find my network printer.

Since homegroup is gone I can't find my network printer or computers for that matter.

:)

 

network printer

Hi,

Along with the suggestions provided by Robert, you can also try the steps below.

What is the exact error message you receive?

I suggest you to run the Printer Troubleshooter and check if it helps.

• 
  In Search window type Troubleshooting and click on it to open it.
  
• 
  Click on Hardware and Sound.
  
• 
  Then click on Printer to run the troubleshooter. Follow onscreen steps.
  

You can refer the link below and check if it helps.

HomeGroup problems in Windows: Refer to "I can't print to a homegroup printer"

http://windows.microsoft.com/en-US/windows-8/homegroup-problems-in-windows

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Unable to use printer via homegroup

Hi,

I realize the inconvenience you are experiencing while using printer. I will certainly help you.

I appreciate your efforts in troubleshooting the issue.

To assist you better please answer the below mentioned questions:

• 
  Are you using the same Windows version on all the systems?
  
• 
  Do you see any error code/message? If yes please mention the full error code/message.
  
• 
  How is the printer connected to network, wirelessly or via LAN?
  

Meanwhile I suggest you to please follow the mentioned steps:

• 
  Leave the Homegroup on the specific laptop.
  
• 
  Now restart the laptop, and join the
  Homegroup once the laptop starts.
  
• 
  Select the Libraries and Devices
  you will be sharing.
  
• 
  Enter the Password to join the
  Homegroup.
  
• 
  Make sure that all the computers in the
  Homegroup should have LIBRARY and DEVICES set to share printers, files, or videos.
  

Please reach back to us, if you still face difficulty while sharing printer via Homegroup. We will happy to help you.

Thank you.

 

Printing to a Wireless Homegroup Printer

Hi,

Thank you for being part of Windows.

There are several reasons why you might not be able to print to a homegroup printer:

• The printer is turned off.
• 
  The computer that the printer is connected to is turned off, asleep, hibernating, or has left the homegroup.
  
• 
  Another member of the homegroup stopped sharing the printer.
  
• 
  Network discovery might be turned off.
  
• 
  The printer has a non-USB connection and must be shared using Devices and Printers in Control Panel.
  
• 
  An incorrect printer driver is installed. Printers must use the correct driver for the type of computer they are connected to (x86-based or x64-based). Many printer drivers can be downloaded automatically from Windows Update.
  

Please make sure all the necessary steps have been taken care of.

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Do get back to us for any issues pertaining in the future. We will be happy to help.

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