Windows 10: Since the recent Windows 10 update I have lost the content of all Albums. All photos...

After the Feb 20 update I initially 'lost' all photos - these have now been restored in Photos - Collections but All of the Albums prepared by me over several years Family History and other interests are empty Just show '0' content. Suggestions would be most welcome. Thank you.-

:)

 

Windows 10 Album lost on photo app on PC

Hello,

It is possible that the photos added to the album haven't loaded properly when the app was launched, or that the album was not saved prior to shutting down the computer. Before we proceed, we would like to get some information about the lost photos from
your album in Photos app. Kindly respond to the questions below:

• We would like to confirm if you have saved the album before shutting down the computer.
• Are you able to view your other albums? Does the photos appear from those albums?
• Have you attempted to wait for the photos to appear? This could be due to the data have not yet synced.

We look forward to your response.

 

photo albums

Hi,



Thank you for writing to Microsoft Community Forums.

1. Could you please briefly explain the procedure that you have followed to setup an album using Windows 10?
   
2. Which application are you using to display the album?
   
3. Which version of Windows is running on your device?
   

Refer the article Which Windows operating system am I running
to provide the details.



If you’re referring to Photos app, I suggest you to refer the section “Help the app find more photos” from the article
See all your photos
for the steps.





Hope it helps.





Muralidhar

Microsoft Community Moderator

 

name photo album windows 10

Hi Rena,

Conflicts with the photos app settings is one of the possible reasons why you are having issues naming an album. For us to assist you better, kindly answer the questions below:

• Have you made any changes to your computer prior to this issue?
• What troubleshooting steps have you done so far?
• Which version and OS build number of Windows 10 is currently installed? To check, press the Windows key, type winver, and press the Enter key.
• Do you have a third-party security software installed?

Meanwhile, I would suggest that you try running the Windows app troubleshooter and check if you will still encounter
the same issue in renaming an album in the Photos app.

Update us with the results so we can further assist you.