Windows 10: Since we updated to Windows 10 Youtube will not play sound and the screen is erratic. How...

Discus and support Since we updated to Windows 10 Youtube will not play sound and the screen is erratic. How... in Windows 10 Network and Sharing to solve the problem; Since we updated to Windows 10 Youtube will not play sound and the screen is erratic. How can we fix this? We have tried various browsers and trouble... Discussion in 'Windows 10 Network and Sharing' started by MichaelBourchier, Mar 25, 2020.

  1. Since we updated to Windows 10 Youtube will not play sound and the screen is erratic. How...


    Since we updated to Windows 10 Youtube will not play sound and the screen is erratic. How can we fix this?

    We have tried various browsers and trouble shooting and many searches for information.

    :)
     
    MichaelBourchier, Mar 25, 2020
    #1
  2. Arun B J Win User

    Windows 10 Freeze with short sound loops while watching youtube

    Hi,



    I understand your concern and will assist you to resolve this issue.

    • Have you updated all the drivers?
    • Have you installed all the Windows update?
    • is the issue specific with YouTube?
    I suggest you to follow the steps below and check if it helps.

    Method 1: Run the
    playing Audio troubleshooter.

    Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio.

    Refer these steps:


    • Press Windows key +X, select Control panel.

    • Change the view by option on the top right to Large icons.

    • Click on troubleshooting and click on the view all option on the left panel.

    • Run the playing Audio troubleshooter.


    And also refer the link below and check if it helps.

    Fix sound problems.

    http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01



    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, Mar 25, 2020
    #2
  3. KB3149135 and KB3163018 causing Youtube (or other videos) unable to play at full screen mode.

    To your questions:

    Before we assist further, I would like to ask you a few questions:


    • Which browser are you using to browse YouTube videos (Edge, Internet Explorer, other
      • All: Chrome, Edge, IE.

    • Did you check if similar issue persists on browsing YouTube videos on other browse
      • Yes, happens on all browsers.

    • Does the issue occur on playing videos saved in the system drives?
      • No, only online videos on browsers.
    I tried your suggestion twice to uninstall the drivers and reinstalling it again, didnt work.

    I also tried installing the update in clean boot, also didnt work.

    I am sure it is not a browser issue. Here is my debug:

    I went one step further.

    Upon installing the 2 updates, I uninstalled security update KB3163018 only, and i was able to play full screen mode again. BUT, problem is Windows keeps forcing me to install KB3163018 every time!!! And when this KB3163018 is installed, my youtube can't
    play full screen mode again. And I have to go programs feature to uninstall this update everyday! Please help address this issue. Thanks!
     
    Gim GuanTan, Mar 25, 2020
    #3
  4. Since we updated to Windows 10 Youtube will not play sound and the screen is erratic. How...

    Won't play sound at all, and videos such as youtube, games, etc. will not run

    Hello Michael,

    I request you to try the methods below:

    Method 1:

    Hardware Troubleshoot

    Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio.

    Refer these steps:

    • Press Windows key +X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the playing Audio troubleshooter.

    Method 2:

    Sound problems can be caused by cables that aren't connected properly, damaged drivers, incompatible drivers, sound settings, missing updates, and problems with your sound card.

    I request you to follow the below steps:

    Step 1: Uninstall the Sound card Drivers

    • Press “Windows Logo” + “X” keys on the keyboard.
    • Click on “Device Manager” from that list.
    • Search for the Sound driver from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then
      remove the corrupted drivers from the computer.
    • Follow the on-screen instructions to complete it and the restart the computer if prompted.
    • After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

    Update Driver Software from the Manufacturer’s website.

    Step 2: Go to the Computer or Sound Card manufacturer’s website and search for the latest Windows 10 drivers available for the Sound Card model and then install it by following the instructions given in the website.

    I also request you to follow the below article:

    Fix sound problems

    http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

    Method 3:

    Uninstall and Reinstall the Graphics Card Drivers.

    Step 1: Uninstall the Graphics Card
    Drivers


    • Right click on the Start menu.

    • Click on “Device Manager” from that list.

    • Search for the Graphics Card
      from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
      from the computer.

    • Follow the on-screen instructions to complete it and then restart the computer if prompted.
    After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

    Step 2: Go to the Computer or Graphics Card
    manufacturer’s website and search for the latest Windows 10 drivers available for the
    Graphics Card model and then install it by following the instructions given in the website.

    I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

    Thank you.
     
    Amit(Kumar), Mar 25, 2020
    #4
Thema:

Since we updated to Windows 10 Youtube will not play sound and the screen is erratic. How...

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