Windows 10: Skype does not recognise my camera

Hello,


I have been trying Skype on my Windows 10 but it doesn't recognise my camera. I have Skype version 8.40.0.70 and the camera is built into the PC which is an Aspire 5600U. Any helpful hints would be most appreciative as I have been trying to fix this problem for ages.


Kind regards

Angela

:)

 

camera on laptop not working with skype windows 10

Hi Nicky,

Since your camera has worked before, there may be changes on your computer that caused it to stop working. For us to isolate this problem, we would like to know the following information:

• Have you performed any updates or made any changes on your computer before the camera stopped working?
• Is the camera working with other apps?
• Have you set Skype as one of the apps that can use the camera?

While waiting for your reply, let's verify if Skype is one of the apps that is allowed to use the camera. Follow the steps below:

• Click the Windows logo, then select Settings.
• Click Privacy, then Camera.
• Make sure Let apps use the camera is turned on.
• Under Choose apps that can use your camera, make sure that Skype
  is set to ON.

Let us know how it goes.

Regards.

 

Set USB camera as the Default video device in Skype

Hi,



Thank you for writing to Microsoft Community Forums.



To change the camera in Skype application from built in to USB follow the steps mentioned below.

1. Open Skype application by searching it on the search bar on taskbar.
   
2. Now click ellipses next to your name on the top left corner.
   
3. Now click on Settings and select
   Audio and Video settings.
   
4. Under Camera select the
   USB camera from the drop down list.
   

If you are using Skype for Business then you can refer the article

Set Video Device options in Skype for Business.



Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Skype?

As this is a now quite established messenger system of sorts perhaps a Skype feature for people skype names so perhaps some real time problem solving/discussions could be mounted?
Just a wee suggestion.
What does everyone else think?