Windows 10: Skype Recording

ChristopherMalone1 · Mar 12, 2019

I just did an interview and recording it and everything went well. I got the pop up in the chat that it was recorded and watched it back and it was all good. I downloaded it and it's in my drive, yet when I click on it to watch the recording it pops up with, "This file isn't playable. That might be because the file type is unsupported, the file extension is incorrect, or the file is corrupt." Does someone know how to fix this or should I put this in a different category or what?

:)

Callender · Mar 12, 2019

Skype: How To Record Calls?

Try this:

Record video and audio Skype calls
Click to expand...

Choose one of the available modes from the drop-down list: record all sides, record other side only, record audio only.

Brink · Mar 12, 2019

Introducing Skype call recording

When we added video to Skype calls over ten years ago, the ability to share important moments with loved ones took a big step forward. Today, we’re introducing call recording to help capture special moments in a Skype call with your loved ones or record important meetings with your colleagues.

Call recording is completely cloud-based and is now available on the latest version of Skype and on most platforms, except Windows 10. Call recording is coming to Windows 10 with the latest version of Skype releasing in the coming weeks.

As soon as you start recording, everyone in the call is notified that the call is being recorded—so there are no surprises. If you are on a video call, Skype will record everyone’s video as well as any screens shared during the call. After the call, you can save and share the recorded call for the next 30 days.

How Skype call recording works

You can start call recording any time during a Skype call on both the desktop and mobile devices.

To start call recording on the desktop, at the bottom of the screen click the

sign, then select Start recording.

Start recording a call on desktop.

To start call recording on mobile, tap the

sign and then tap

Start recording.

Start recording a call on mobile.

On both desktop and mobile, a banner appears in your Skype screen letting everyone know you’ve started recording the call.

Call recording notification on desktop.

Call recording notification on mobile.

After the call, the recording is finalized and then posted to your chat where it is available for 30 days. You and everyone on the call can save the recording locally or share the recording to your contacts any time during the 30 days.

How to save a Skype call recording

To save a call on desktop, go to your chat and click

More options, and then select Save to Downloads to save to your downloads folder. You can also select Save as and navigate to the folder where you want it saved. The recording will be saved as an MP4 file.

Save a recorded call on desktop.

On mobile, just tap and hold the recorded call in the chat. When the menu is displayed, tap Save. The recording will automatically download and save to your device’s camera roll as an MP4 file.

Save a recorded call on mobile.

How to Share a Skype call recording

You can also share a recorded call from the chat. On desktop, click

More options and then select Forward.

When the Forward Message box is displayed, you can send to all the suggested contacts who you want to share the recorded call with.

To share a call recording on mobile, tap and hold the recorded call and then tap Forward.

When the Forward Message box is displayed, tap the suggested contacts who you want to share the recorded call with, and then, at the top of the screen, tap Send.

For more questions about call recording, read our support article. We also love to hear from you on the Skype Community, where millions of Skype users have registered to share their expertise, feedback, and Skype stories.
Click to expand...

Source: Introducing Skype call recording - now you can capture, save, and share special moments | Skype Blogs

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Naveen_M · Mar 12, 2019

Audio recording settings / microphone settings on skype not working

Hi Bill,

Thank you for writing to Microsoft Community Forums.

There is an option ‘Automatically adjust microphone settings’ in Skype. Try adjusting Skype sound in the application by following the below steps:

a. Open Skype.

b. Navigate to Tools > Options > Audio Settings > Microphone.

c. Select the default device.

d. Uncheck the ‘Automatically adjust microphone settings’.

Also, I suggest you to adjust Skype sound in the control panel to fix the recording issues. You can do this by following the below steps:

a. Open ‘Control panel’.

b. Select ‘Sounds and Audio Devices’.

c. Click on ‘Playback’ tab.

d. Verify that nothing is set to mute.

e. Verify that microphone is checked under the ‘Recording’ tab.

Try updating Skype, if any update is available. Please follow the above steps and get back if the issue persists.

Hope it helps.

Naveen M

Microsoft Community – Moderator

Windows 10: Skype Recording

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