Windows 10: Sleep and lock screen settings problem

Hi,My computer screen locks after about 5 minutes no matter what I change in my computer's power, lock screen and sleep settings. I have to log in again every time my computer monitor goes to sleep after 5 minutes of inactivity.At this point I believe the problem might be because I have 2 separate microsoft accounts. The first is my "company" microsoft account the one that is installed and managed by my work IT dept. while the other is my "personal" microsoft account.Is it possible that some of the sleep and/or lock screen settings are controlled by my "company" account and that they overide

:)

 

lock screen - sleep problems

Hi Kenny,

For us to isolate your concern with lock screen and sleep mode, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

We look forward to your response.

 

Lock screen not working on sleep

Hi Polly,

To be able to lock your screen while on Sleep mode, you can follow these steps:

• Press the Windows key.
• Type Sign in and hit
  Enter.
• Select the option When PC wakes up from sleep under Require Sign-in.

If you have other questions, don't hesitate to reach out.

Thank you.

 

Lock Screen Not Locking


Hey Guys I've had some issues with the Windows 10 lock screen on my Surface Book. When I close the lid it's to set to sleep. When I open the lid half of the time it will use the camera to verify, and half of the time it will have just say swipe lock screen and provides no security. Also, when the screen times out it wont lock when a key is pressed to turn it back on, rather it just goes straight back into the desktop. I've looked through all the setting regarding the lock screen and sleep settings and haven't had any luck. Any suggestions?

-Cheers