Windows 10: Sleep and Shut Down

Discus and support Sleep and Shut Down in Windows 10 Performance & Maintenance to solve the problem; Using Windows 10. After last update, when I put my computer to sleep and then close the lid, it shuts itself down. Power settings are all as before... Discussion in 'Windows 10 Performance & Maintenance' started by Labtech_2, Jul 21, 2019.

  1. Labtech_2 Win User

    Sleep and Shut Down


    Using Windows 10. After last update, when I put my computer to sleep and then close the lid, it shuts itself down. Power settings are all as before the update.....I selected the option to have the computer go to sleep when the lid is closed.

    Anyone else having this problem?

    :)
     
    Labtech_2, Jul 21, 2019
    #1

  2. Windows 10 upgrade, when I hit sleep the computer shuts down after a while instead of sleep

    Thanks. I had already done those steps and it didn't help. I still have the shut down issue after it sleeps for a while. Any other Suggestions?
     
    NancyS. Bostain, Jul 21, 2019
    #2
  3. SHUT DOWN / SLEEP FUNCTIONS NOT WORKING

    Hi Mo,



    Welcome to Microsoft Community.

    I understand your concern. I will do my best to fix the issue.



    To assist you better, please provide us more information.


    • What is the model number of the laptop?
    • When you say ‘’trying 4 options to enable a shut down’’ which option do you exactly refer to? Are you using any third party software to shut down the computer?
    Meanwhile, let’s try simple troubleshooting steps on sleep mode issue and check if this helps in resolving the issue.

    Method 1

    I recommend you to uninstall/reinstall the display adapter driver and check. Follow the below steps:


    • Press Windows key + X and click on
      Device manager
      .

    • Locate for display adapter and click on it to expand.

    • Right click on the device and click on
      uninstall
      .

    • Once you are done uninstalling the driver, restart the computer. It will automatically install the generic display adapter driver.
    If this doesn’t help to fix the issue. I suggest you to update the display adapter driver. Skip step3 from the above steps and right click on the
    device and click on update.

    Method 2.

    If the above method did not help to fix the issue, I would suggest you to
    go to the computer manufacturer website and download the latest display adapter driver. If the display driver is not available for Windows 10, try installing the available driver in compatibility mode and check.




    • Right-click on the setup file of the driver and select Properties.

    • Select Compatibility tab.

    • Check Run this program in Compatibility mode.

    • Let the driver install and then check the functionality.
    Hope it helps. Keep posting us with the status we will be glad to help you.
     
    Billion Debbarma, Jul 21, 2019
    #3
  4. Sleep and Shut Down

    PC not shutting down or sleeping

    Hi Felipe,

    There are some factors that we need to consider regarding your concern about the shutting down or sleeping in Windows 10. To properly diagnose this issue, we would like to know more about the issue by asking the following questions below:

    • What is the last action taken before this issue happens?
    • Any changes made to your hardware?
    • Have you tried any troubleshooting steps?
    • Have you also tried
      updating your drivers
      ?

    We also found a helpful response from Yashwanth Kotakuri on July 7, 2016 in this

    thread
    . This will give you steps that resolve the same issue.

    Let us know if there is anything else we can do to assist.
     
    Anthony Gal, Jul 21, 2019
    #4
Thema:

Sleep and Shut Down

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