Windows 10: Sleep button shuts down my computer

Discus and support Sleep button shuts down my computer in Windows 10 Performance & Maintenance to solve the problem; Hi, I have recently started encountering a problem whereby my laptop shuts down when I put it to sleep, meaning that files close without saving and I... Discussion in 'Windows 10 Performance & Maintenance' started by durosope, Feb 22, 2019.

  1. DUROSOPE
    durosope Win User

    Sleep button shuts down my computer


    Hi, I have recently started encountering a problem whereby my laptop shuts down when I put it to sleep, meaning that files close without saving and I have to start using autorecover and browser closes too.

    I have checked my power options and no issues there.

    I am wondering if it could be as a result of recently-installed updates (I installed Windows updates KB4485449 and KB4487017 some days ago).

    So, could you please advise me what to do to resolve the issue?


    Thanks

    :)
     
    durosope, Feb 22, 2019
    #1
  2. SLIONS
    Slions Win User
    Slions, Feb 22, 2019
    #2
  3. PRECIOUSLEB
    PreciousLeb Win User
    sleep button

    Hi,

    The previous update you installed could be the cause as to why you encounter this issue. We would like to ask for additional information. Please provide the following:

    • Which build of Windows 10 are you using? To know about it, hit
      Start, type Winver and then press
      Enter. You could also press Windows Key + R, type
      Winver into the
      Run dialog and press Enter.
    • Were there any changes made on your computer prior to the issue?
    • Can you tell us what troubleshooting steps have you done so far?

    Furthermore, we suggest that you check the Power & sleep settings
    if sleep option is enabled. Here are the steps:

    • Go to Search then key in Power & Sleep.
    • On far right, select Additional power settings.
    • Select Choose what the power buttons do.
    • Check the Change settings that are currently unavailable, then tick
      Sleep and Save Changes.
    • If you already ticked it, then un-tick it and Save Changes.
    • Go back and tick it again, then Save Changes.

    Looking forward to the requested information and the results of the recommended troubleshooting steps.
     
    PreciousLeb, Feb 22, 2019
    #3
  4. EGONMEIJERS
    EgonMeijers Win User

    Sleep button shuts down my computer

    Computer shuts down instead of going in to sleep mode

    Since two weeks my Dell laptop is shutting down every time when:

    • Closing the laptop
    • Pressing the power button short
    • Manually via the Start Menu
    All these options are set to Sleep Mode and not Shut Down.
     
    EgonMeijers, Feb 22, 2019
    #4
Thema:

Sleep button shuts down my computer

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