Sleep Diagnostics show only "Working" state

Discus and support Sleep Diagnostics show only "Working" state in Windows 10 Support to solve the problem; Using Brink's tutorial on sleep diagnostics I came up with this: [img] Way down the list there was one valid "3" sleep, but that's it. What's going... Discussion in 'Windows 10 Support' started by Kupuna, Jun 3, 2018.

  1. Kupuna Win User

    Sleep Diagnostics show only "Working" state


    Using Brink's tutorial on sleep diagnostics I came up with this:

    Sleep Diagnostics show only "Working" state [​IMG]


    Way down the list there was one valid "3" sleep, but that's it.
    What's going on? I don't know how to interpret the data.

    :)
     
    Kupuna, Jun 3, 2018
    #1
  2. Jeraldine Ase Win User

    Sleep mode not working only after I use it for an hour

    Hi Vive,

    To address your concern, since you've already tried doing the Power Troubleshooter, we suggest that we try doing manual troubleshooting. Follow the steps below for instructions:

    • Click the Windows key + R, then run the following command:
      cd %userprofile%\Desktop
      .
    • powercfg /a — This will allow you to get the available sleep states supprted by your machine. Kindly take a screenshot once done so you can show us if Standby (SO) is supported on your machine. If it is supported though, you may proceed
      to the third step.
    • powercfg /sleepstudy — This will get the diagnostics for connected standby report and it will be saved on Desktop, You may send us a screenshot on this as well.
    • powercfg /systemsleepdiagnostics — This will generate a diagnostic report of system sleep transitions saved on the Desktop. Take a screenshot and send this as well.

    We look forward to your response.
     
    Jeraldine Ase, Jun 4, 2018
    #2
  3. Karla Alm Win User
    Bluetooth will not connect when the PC wakes up from sleep on Windows 10.

    You mentioned that Bluetooth isn't working only if the computer have just been activated after sleep. To further isolate the issue, we suggest that you turn off hibernation. Follow this step by step instructions:

    • Right click on the Start Menu button, and choose Command Prompt (Admin)
    • Enter the following line: powercfg /h off
    • Press Enter.

    Let us know how it goes.

    Thank you.
     
    Karla Alm, Jun 4, 2018
    #3
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Sleep Diagnostics show only "Working" state

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