Windows 10: Sleep issue on HP laptop

Discus and support Sleep issue on HP laptop in Windows 10 Performance & Maintenance to solve the problem; Laptop keeps going to sleep in every 5 minutes or so after doing the system recovery and upgrading to windows 10 from windows 7. I changed the sleep... Discussion in 'Windows 10 Performance & Maintenance' started by jay_010, Mar 15, 2019.

  1. jay_010 Win User

    Sleep issue on HP laptop

    Laptop keeps going to sleep in every 5 minutes or so after doing the system recovery and upgrading to windows 10 from windows 7. I changed the sleep options in power setting but it didn't help. It is really annoying and distracting. How can I fix this problem?

    jay_010, Mar 15, 2019
  2. Mala_S Win User

    HP ENVY 17-k000 sleep issues


    Thank you for writing to Microsoft Community Forums.

    If the computer does not wake from sleep or hibernate mode, restarting the computer, changing settings, or updating the software and drivers will resolve the issue.

    Method 1: Hybrid sleep.

    If your system has a lag or delay before sleeping try to
    disable Hybrid Sleep to see the sleep performance is improved.

    • Go to Search window and type
      Control Panel > select System and Maintenance option > click on
      Power options to run the applet.
    • Click on Change plan settings under the active selected power plan.
    • On the Change settings for the plan option, click on
      Change advanced power settings. On the Advanced settings tab of Power Options, expand
      Sleep and then expand Allow hybrid sleep option. Select
      Off from the drop down list as the value for the options available.
    • Click on OK option and click on
      Save changes option.

    As per the query, I also suggest you to refer the HP article provided below and check if it resolves the issue by following each step:
    HP PCs - Sleep and Hibernate Issues (Windows 10, 8) | HP® Customer Support

    Hope it helps.



    Microsoft Community - Moderator
    Mala_S, Mar 15, 2019
  3. Windows 10 Hibernate issue with the HP laptop


    Sorry for the delay in response.

    We would suggest you to runt the Power troubleshooter and check.

    Try to run the troubleshooter and check.

    • Type Troubleshooting in the search box and hit
    • Select View all from the left pane and select Power.
    • Follow the on-screen troubleshooter and try the steps.
    We would also suggest you to update the firmware of the BIOS and install the chipset drivers and check.

    For steps related to updating firmware for the BIOS and chipset drivers, you may contact the HP.
    Ravinath P, Mar 15, 2019
  4. Chino Win User

    Sleep issue on HP laptop

    HP Laptops Shipped with Hidden Keylogger

    Michael Myng, more commonly known as ZwClose, was approached by a friend to look into the possibility of controlling the keyboard's backlighting on his HP laptop. Michael was down for the challenge, and his friend sent the Synaptics SynTP.sys file over to him. After analyzing the keyboard driver, he found the sleeping keylogger. The logging function is disabled by default. However, intruders can enable it easily by modifying the registry value through malicious code. Michael reported the issue to HP, and the company released a list of the affected laptop models along with a security patch. The list contains over 400 models from HP's most popular product lines like the EliteBook, ProBook, ZBook, Spectre Pro, ENVY, Pavilion, OMEN - just mention a few. Now that the vulnerability is public, we urge HP laptop owners to install the security patch ASAP. The fix is also available on Windows Update if that's your preferred method.

    Sleep issue on HP laptop AMIuiJrbivZCcN5d_thm.jpg

    Sleep issue on HP laptop WHDM1DCXKVVH6ePu_thm.jpg

    Sleep issue on HP laptop yPUBtijQ5Gthrugg_thm.jpg

    Sources: ZwClose, HP
    Chino, Mar 15, 2019

Sleep issue on HP laptop

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