Windows 10: Sleep issue

Hello,

I'm running into a sleep issue. Quick details:

-Fresh install tonight. Build 18632.


I'm attempting to get the PC to go to sleep so I can test WoL, and here's what happening: the pc will go to sleep for one second, then fire back up and appear to go into a hibernation mode. I can't tell what happens, though, as it doesn't turn the display back on. Then if I try to bring the pc back on after it goes "off", it just loops and goes back down, no display. I have to disconnect the power supply and allow all of the power to drain before I'm able to reboot. When I do boot back up, it does what appears to be a full boot, but brings all of my apps back up as though it were asleep. It's doing this on both my desktop and laptop (laptop is a fresh install, same build, installed yesterday).

Things I have done (desktop):
- Disabled fast startup
- Disabled hybrid sleep

Is there any way to fix this? I need my computer to actually sleep and then wake from sleep when I need it to.

:)

 

Sleep issues with Windows

Hi,

I understand the issue that you are currently facing, we will try the best we can to resolve your issue.

I suggest you to follow the steps below and check if that resolves the issue.

* Right-click on Start and Select Command Prompt (Admin)
from context Menu

* Type or Copy/Paste the below commands into it and hit Enter key

powercfg /devicequery wake_armed

• By executing this command, it will bring up all the device list that are configued to wake up your PC from sleep. Now it time to find the device which made you PC to come out of the sleep lastly. Go and execute second command
  now.

powercfg /lastwake

• 
  This will bring up the details of the device that made your PC to come out of the sleep lastly. Now go to the particular device properties and make changes accordingly to preventing that particular device to wake your PC from sleep.
  

Please get back to us with status so that we can assist you further.

 

Display and sleep settings

Hi,

In order to help you with the issue about the display and sleep settings, kindly answer the following questions:

• Have you tried the troubleshooting steps suggested by MVP Andre Da Costa? If you did, what were the results?
  
• For us to avoid redundancy of the troubleshooting process, what were the other steps you have done to resolve the issue?
  

We look forward to your next post.

Regards.

 

Display will not sleep.

Hi,

Thank you for posting your query in Microsoft Community. I understand the inconvenience caused to you and will help you solve the issue.

I suggest you to follow the steps provided below and check if it helps.

• Click on Start>Settings>System.
• In the left navigation pane, click on Power & sleep.
• In the right pane, select the time limit for the system to go to sleep from the drop down list.

Hope the information is helpful. Keep us posted on the status for further assistance.