Windows 10: Sleep mode does not work after upgrade to 2004

Discus and support Sleep mode does not work after upgrade to 2004 in Windows 10 Installation and Upgrade to solve the problem; I upgraded surface pro 3 to 2004 two months ago after wiping the system and since then sleep mode is not activated by closing the type cover or by... Discussion in 'Windows 10 Installation and Upgrade' started by WaterGuy235, Sep 26, 2020.

  1. WATERGUY235
    WaterGuy235 Win User

    Sleep mode does not work after upgrade to 2004


    I upgraded surface pro 3 to 2004 two months ago after wiping the system and since then sleep mode is not activated by closing the type cover or by pressing the power button. And it does not stay in sleep mode when it is manually activated.


    I installed 2004 before it was being pushed to Surface devices, but when i wiped the computer, i could not get 19H2 to install so i went through MS help and that's what i was given to install. So I thought this was a bug with the early versions and now this would be fixed. Is this a known bug? Is there a fix?

    :)
     
    WaterGuy235, Sep 26, 2020
    #1
  2. MARILOU SER
    Marilou Ser Win User

    sleep mode not working

    Hi Ishmayel,

    One of the possible causes why sleep mode is not working is due to a driver conflict. To rectify this issue, we suggest that you follow the troubleshooting steps on this

    link    .

    We would appreciate it if you could get back to us and give us an update with the result.
     
    Marilou Ser, Sep 26, 2020
    #2
  3. REYMICHAEL ROS
    Reymichael Ros Win User
    Sleep mode

    Hi Adam,

    For us to better assist with your issue on sleep mode, we'd like to ask a few questions.

    • Have you made any updates to your computer before experiencing this issue?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you refer to this thread and follow the answer of Andre
    Da Costa to troubleshoot the issue with sleep mode missing.

    You can also refer to this article that was
    created by Andre Da Costa to enable sleep mode.

    Looking forward to you response.
     
    Reymichael Ros, Sep 26, 2020
    #3
  4. ANISH A KUMAR
    Anish A Kumar Win User

    Sleep mode does not work after upgrade to 2004

    sleep mode and power options not working on Windows 10

    Hi,

    Thank you for contacting Microsoft Forums.

    For issues with sleep mode and power options follow the steps provided below.

    Run the Power troubleshooter and check.

    Follow the steps to run the troubleshooter:

    • Open Control Panel.
    • Type Troubleshooting in search and click
      Troubleshooting.
    • Now type Power in the search option.
    • Click on Power troubleshooter to run.

    I would suggest you to try updating the Display driver and check if the issue persists. If you already have all the latest drivers from Windows updates, then I would suggest you to visit the computer manufacturer's website, download and install the latest
    drivers in compatibility mode and check.

    Hope this helps.
     
    Anish A Kumar, Sep 26, 2020
    #4
Thema:

Sleep mode does not work after upgrade to 2004

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