Windows 10: Sleep or idle BSOD

Discus and support Sleep or idle BSOD in Windows 10 BSOD Crashes and Debugging to solve the problem; I have BSOD problem sometimes when Laptop wake up from sleep, on Desktop... BSOD troubleshoot(by frequency): - Hardware: RAM(Win) test - BIOS:... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by MarkWW, Jan 23, 2017.

  1. MarkWW Win User

    Sleep or idle BSOD

    I have BSOD problem sometimes when Laptop wake up from sleep, on Desktop...

    BSOD troubleshoot(by frequency):
    - Hardware: RAM(Win) test
    - BIOS: change boot mode(UEFI/Legacy), update BIOS/firmaware
    - Drivers: Device Manager(Yellow Exclamation Point), Driver Verifier
    - Win OS tools: SFC, DISM, CHKDSK, reinstall OS, malware scan

    MarkWW, Jan 23, 2017
  2. bengtbe Win User

    BlueScreen (system_service_exception) happening everytime my computer is idle

    Everytime my computer is idle it gets a BSOD after a few minutes. It is running Windows 10. I don't think it is releated to sleep beacuse sleep is set to 'Never'. I have updated my NVIDIA drivers.

    I uploaded a minidump file:

    Thanks for any help with this issue.

    bengtbe, Jan 23, 2017

    Dear Regile,

    I have been runing Driver Verifier for second day straight. Thus far no BSOD. will run for another day and proceed to turn it off if no further BSOD occurs. Driver Verifier slows down the system tremendously, making it difficult to work. We do not have a spare
    PC in the interim.

    That being said, I have also disabled the sleep functionality in Windows 10. Suspect that Sleep (activated after 10mins of idle) may have been the cause. interesting that it is not a consistent trigger though. As I am sure my Laptop has gone into sleep mode
    without triggering BSOD several times in the past. In my opinion, Sleep and Hibernate are lousy features and I am surprised that it has not been abandoned.

    Will update this post again tmr.
    Wong Davin, Jan 23, 2017
  4. philc43 Win User

    Sleep or idle BSOD

    Hello Mark and welcome to TenForums *Smile

    One of the BugChecks indicates possible hardware problems so it would be worth running a diagnostic check on your memory.

    Code: BugCheck 12B, {ffffffffc00002c4, 7b4, 19b7250, ffffc881494fa000} *** WARNING: Unable to verify checksum for win32k.sys Probably caused by : memory_corruption FAULTY_HARDWARE_CORRUPTED_PAGE (12b) This bugcheck indicates that a single bit error was found in this page. This is a hardware memory error.[/quote]

    Sleep or idle BSOD [​IMG]
    Diagnostic Test
    Sleep or idle BSOD [​IMG]

    Sleep or idle BSOD [​IMG]
    Run MemTest86+ - Test RAM - Windows 10 Forums

    Sleep or idle BSOD [​IMG]
    Sleep or idle BSOD [​IMG]

    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Make a photo of the result and post it.
    philc43, Jan 23, 2017
  5. MarkWW Win User
    Thank you,

    Attachment 118309
    MarkWW, Jan 23, 2017
  6. philc43 Win User
    Great start! Please continue the test for at least 8 passes.
    philc43, Jan 23, 2017
  7. MarkWW Win User
    Windows 10 sometimes give me drive error then check and repair drive after restart.
    MarkWW, Jan 23, 2017
  8. philc43 Win User

    Sleep or idle BSOD

    After you have completed all 8 passes of the memory test it would be worth running a Chkdsk test.

    If the Hard disk is suspect there are also other tests you can run:

    Sleep or idle BSOD [​IMG]
    Diagnostics Test
    Sleep or idle BSOD [​IMG]
    *Arrow Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.
    philc43, Jan 23, 2017
  9. axe0 New Member
    Please ensure to follow the instructions as requested and run MemTest86+
  10. MarkWW Win User
    I finished tests for RAM (no errors) and HDD (no errors), this is new laptop. I hadn't BSOD problem with Win 8.1.
    Maybe some drivers isn't full compatible with Win10, I manually updated all drivers in Device Manager and wait to see results.
    Do you have any other suggestion?
    MarkWW, Jan 24, 2017
  11. MarkWW Win User
    New dump 26.01.17, maybe you can see something new...
    MarkWW, Jan 26, 2017
  12. MarkWW Win User
    I checked system files with "sfc /scannow" and it showed me many errors.
    I reinstall Windows 10 with "keep personal data and apps" option. Now I haven't any BSOD.
    MarkWW, Feb 2, 2017
  13. philc43 Win User

    Sleep or idle BSOD

    Well done for persevering and I hope you remain free of BSOD events. *Smile

    Wait a few days and then you can mark this thread as solved.
    philc43, Feb 2, 2017
  14. MarkWW Win User
    I checked it a week ago.
    MarkWW, Apr 5, 2018

Sleep or idle BSOD

  1. Sleep or idle BSOD - Similar Threads - Sleep idle BSOD

  2. Random BSOD once idle

    in Windows 10 BSOD Crashes and Debugging
    Random BSOD once idle: So I've been having this issue for some time. Before it was once every few days, then it turned into once a day, now it's multiple times a day and I can not figure out what the problem is. I've updated drivers, disabled drivers, swapped hardware out, freshly installed Windows...
  3. BSOD only in idle

    in Windows 10 Ask Insider
    BSOD only in idle: A few days ago I upgraded the CPU, RAM and motherboard, since the first day I have been facing this error: "KMODE EXCEPTION NOT HANDLED". During high or medium load it works for hours normally. But a few minutes in idle the error reappears. Windows was formatted and did not...
  4. BSOD while idle on desktop

    in Windows 10 BSOD Crashes and Debugging
    BSOD while idle on desktop: The past few days I have been getting BSOD while my computer was idle on desktop with only Google Chrome open and other background programs. Both times it has happened my monitor was in sleep mode so I was unable to see the BSOD myself but I have the minidumps. 84345
  5. BSOD at night while idle

    in Windows 10 BSOD Crashes and Debugging
    BSOD at night while idle: This has been going on for awhile and I cant seem to figure out the issue. I have turned off all C-State settings to fix the issue but there problem is still there. 27462
  6. BSOD under load and idle

    in Windows 10 BSOD Crashes and Debugging
    BSOD under load and idle: I welcome. The laptop began to reboot quite often. When viewing video on the Internet or when I play games. Started check of random access memory. I don't know already what to do. Excuse for the curve translation, I badly know English. Attachment 123963 Attachment 123964...
  7. Surface Pro 3 BSOD when Idle/Sleeping

    in Windows 10 BSOD Crashes and Debugging
    Surface Pro 3 BSOD when Idle/Sleeping: I have a Surface Pro 3 and it has an issue where when it sleeps, it will crash and power off. There is a critical Kernel-Power event (41) whenever this happens, and sometimes it's accompanied by a BSOD, other times it's not - The BSOD bugcheck message does seem to vary...
  8. BSOD on start up/wake from sleep/playing games/idling

    in Windows 10 BSOD Crashes and Debugging
    BSOD on start up/wake from sleep/playing games/idling: Custom built PC. System specs are as follows: MOBO: Asus P7P55D PRO CPU: intel i5 750 2.66 ghz (minor OC to 2.88) GPU: nvidia gtx 660 PSU: cooler master 700w silent pro RAM: 8gb Corsair vengeance 1600mhz ddr3 Samsung 850 evo 250gb (C:/) WD green 500gb 5400rpm I...
  9. bsod on idle system

    in Windows 10 BSOD Crashes and Debugging
    bsod on idle system: before i did the creators update i had already bsod's. i did the creators update on 16 may,there was a bsod on 22 may on an idle system (i was not in the environment) bleuscreenview gives the error KMODE_EXCEPTION_NOT_HANDLED en driver ntoskrnl.sys dm-log_collector did not...
  10. BSOD during games and/or idle

    in Windows 10 BSOD Crashes and Debugging
    BSOD during games and/or idle: Hello, I'm a long time lurker of this website and forum, and I am in need of some help. I recently built a new system in February and it has been a beast for gaming. However, recently I have had some BSODs that have caused a few problems. I immediately started updating...