Windows 10: Sleep/shutdown problems

I have been suffering from a wake from sleep/on from shutdown problem for a while now. On all current updated windows 10 20.04, chipset drivers for mobo mobo and processor, current radeon drivers for gpu. All current optional windows drivers have been tried as well.


My rig:

MoBo- Gigabyte X570 Aorus Elite F20 bios

Processor- Ryzen 7 2700x

Ram- 4x8gb 3200 G.Skill Ripjaws V

GPU- MSI Rx570 Armor MK2 8g OC

PSU- EVGA Supernova 750G2 80plus Gold

Storage- m.2 nvme 500g Western Digital Black

2.5 ssd 1tb Silicon Power

3.5 hdd 1tb Seagate

Monitors- Acer ET322QU 32" WQHD display portmain, horizontal @1440p 75hz

Asus VA24EHE 23.8" Full HD HDMIsecond, vertical @ 1080x1920 75 hz


Computer runs great under normal usage. Exceptionally well in all games on high/ultra settings. Problem occurs when putting computer to sleep or shutting down. When trying to wake up or start up after shutdown, computer appears to turn on, but the displays get no signal and the gpu fans do not turn at all. They briefly stutter to turn as the system comes back, buy only for a millisecond to make the fans twitch.

I have tried other graphics card which also do the same thing. I have tried everything i can, from changing power settings and sleep options. Changing what can turn windows on and what windows can turn on and off to no avail.


When the system does go to sleep and it is woken up the only way to fix the problem is to hold the power button until shut down and then flip the switch on psu of and on. Then when the system boots next time it is as if nothing occured.


I have errors showing up in the "Problem Reports" as hardware errors:

Problem: Hardware error

Status: Not reported


A problem with your hardware caused Windows to stop working correctly.

LiveKernelEvent

1a8

1

0

0

0

10_0_19041

0_0

768_1

10.0.19041.2.0.0.768.101

1033


Any help would be greatly appreciated.

:)

 

Windows 10 Shutdown and sleep, IE keeps hanging

Hi,

For us to better assist you with your shutdown, sleep and IE issues, we'd like to know the following:

• Were there any changes made to your computer prior to this issue (e.g. Windows updates)?
  
• What troubleshooting steps have you done to resolve the issue?
  

We're looking forward to your reply.

 

Shutdown problem on my Windows 10 laptop.

Hello,

We suggest that you follow the troubleshooting steps below to resolve the issues with the shutdown function of your laptop:

• Type Troubleshooting in the search bar beside the Windows icon.
• Select Troubleshooting from the results.
• Under System and Security, select Fix Problems with Windows Update.
• Choose Troubleshoot as an Administrator.

Let us know if the steps above worked for you.

 

Shutdown & Sleep bug

Hello there,

I'm having Dell Inspiron 5547 when it was shipped it came with windows 8.1 64-bit with no issues of SLEEP & SHUTDOWN but when updated to windows 10 my laptop started having issues with SLEEP & SHUTDOWN.

1)When I close the lid or keep the system in sleep mode it never wakes up its need a hard boot or need to have forced shutdown by pressing the power button, still no patch for the bug is available.

2)when the system is shutdown it continues to draw power from the battery and in morning the battery is completely drained.

Have gone through entire suggestion given by Microsoft engineer & community member but had no solution.

Hence contacted Dell support but they told its Microsoft's problem hence contacted them below is the list of tickets so generated with no solution:-

920338887

1314118108

1311883091

1311881250

1314642321

1314806258

Finally one of the Microsoft executive said it's an issue with the DELL drivers when contacted to DELL they said its an issue of MICROSOFT and they have in written from Microsoft that both issue are because of WINDOWS 10.

I'm feeling like a football who is been kicked from one goalpost to another with no goal scored...

Now what should be the final solution as now I can't rollback to windows 8.1 as I'm way past the grace period for rollback???