Windows 10: Sleeping issues

I have a newer HP desktop running windows 10. The shut down, hibernate, and sleep functions all work perfectly if I manually use them through the start menu. However, if I just walk away from the computer and it tries entering sleep-mode, the screen shuts off but the tower seems to remain powered. The fans on the tower continue to run the entire time. The computer wakes up from this mode just as quickly as it does if i manually put it to sleep. I have gone through the power settings with a comb and cannot figure it out.

:)

 

Windows 10 'Sleeping' Issues

Hi Shelly,

This happens due to several factors. One of which is that the Keyboard item in Control Panel is not configured to wake the computer when you press a key on the keyboard or click on the mouse.

Keep in mind that when you use a Microsoft mouse or keyboard that is listed in the
“Applies to” section, you may experience one of the following:

• Unable to wake the computer from sleep or standby mode by using your mouse or keyboard.
• After you wake your computer from standby, your pointing device not work.
• When you press the sleep key on a keyboard that has a sleep key or has a key that is configured to active sleep, the computer does not go into sleep mode.

What we can do is to isolate the issue and re-configure the correct settings on your PC. Kindly follow the steps and methods listed on this
article.

For your future reference, you may refer on the helpful article/threads below related to your concern:

• Shut down, sleep, or hibernate your PC
• Windows 10 Sleep mode
  (Read on the post of Mohammed AliAli and Mayank Gupta10)
• Sleep Mode
  (Refer on the post of Vanessa Sohtun)

If you need further assistance, please let us know.

 

Windows 10 'Sleeping' Issues

so, my computer has always been like this. I cannot wake it up via mouse or keyboard; and my keyboard does not have a sleep button. I always have to 'wake' it up via power button on my computer desktop. while this all saves
my progress on things and leaves everything the way it is when i get back on and type in my password, it disconnects me from the servers on the games I play. for a little bit I could wake my computer up via mouse/keyboard, but now I cant (like how it used
to be for me) and I haven't changed ANYTHING in my windows settings in that period of time, and of course I looked it up before I posted this on here; I tried changing multiple things in control panel and it still wouldn't work... i'd like help asap because
this is getting frustrating as heck for me. any help is appreciated, thanks.

 

Hello, are you sure that the PC is actually going to sleep when you see the monitor off?

1. Try setting a significantly longer time for the monitor off and ensure no screen saver than you set before your PC is to sleep.
2. Explore the event log after you have noted times when you believe the PC has or should have gone to sleep.

event ID 42 in the System log from source Kernel-Power is the sleeping event

event ID 1 in the System log is for waking.

If you don't see even ID 42 when you expected, then the PC isn't going to sleep.

If it isn't sleeping, is it really idle?
Are you running any utility to prevent sleep? (There are some)

Please search the forum using the white search box for 'won't sleep'.
Preferably look for ones labelled 'Solved'.
You will find many many threads e.g.
Computer Won't Go to Sleep Automatically - Windows 10 Forums
Windows 10 Won't Sleep - Windows 10 Forums
Solved Fresh Windows 10 Install Won't Sleep w/ PowerCFG Configured - Windows 10 Forums
Solved Windows 10 Will Not Auto Sleep - Windows 10 Forums

 

There is no screen saver and the event logs looked normal. Unkown was listed under the wake source which I always just tap the keyboard to wake computer. I have usb wired keyboard and a usb wireless mouse. The display is set to turn off after 5 minutes and the computer is supposed to go to sleep after 10 minutes. I've shut off hybrid sleep, shutoff PCI Express link state power management, disabled usb selective suspend, disabled wake timers, and turn off hard disk after 20 minutes. I'll continue to browse threads and trying different options. Thanks for the response

 

For test purposes switch the order around.. so you can see what's happening easily. Set the sleep time shorter than the time for the monitor to turn off. (reverse of normal).

Can you see any event id 42 reports corresponding to when you expect the PC to sleep?

 

I set the screen off and sleep times both to 5 minutes and it seemed to have worked. Could it have been some of the other basic power management settings that I tinkered with? yes, but hopefully this was an easy fix and it continues to work. Thanks dalchina

 

Sometimes things work out more easily - good.