Windows 10: slotomania game

Discus and support slotomania game in Windows 10 Software and Apps to solve the problem; I have been using slotomania for years but in the last 2 weeks, it will not let me past the login. It pops up with error saying whoops, there seems to... Discussion in 'Windows 10 Software and Apps' started by AlbertaLaGrew, Apr 8, 2021.

  1. slotomania game


    I have been using slotomania for years but in the last 2 weeks, it will not let me past the login. It pops up with error saying whoops, there seems to be a problem, we are on it. Close all open browsers and restart. I have done this but it still does not work. I have cleared my cookies and that does not help. I cannot use any other browser like firefox because I have s mode on my computer. I am able to download a new game from store, but I want to get back to my old account. I had billions of points and was at a very high level. Slotomania support cannot help because I cannot get onto the game platform itself

    What can I do?

    [COLOR=rgba186, 20, 26, 1][/COLOR]

    :)
     
    AlbertaLaGrew, Apr 8, 2021
    #1
  2. HClarkL Win User

    Slotomania Won't Start-up

    I have Windows 10 on my laptop. I recently downloaded three Playtika games from the Microsoft Store; Slotomania, Caesar's Slots, and Slots-House of Fun. Caesar's Slots and House of Fun work fine; however, I cannot get Slotomania to open. I have uninstalled
    and reinstalled Slotomania several times without success. Resetting the app also has not worked. Lastly, a Microsoft technician remotely got on my laptop and determined it was not a Windows 10 issue. Do you have any suggestions? Thanks.
     
    HClarkL, Apr 8, 2021
    #2
  3. Roohi_Taj Win User
    Slotomania Won't Start-up

    Hi HClarkL,

    I appreciate the time you have taken to resolve this issue.I would suggest you to add an exception in the firewall and check for the issue, To do
    so, follow the steps given below:

    1. Press Windows and R key together on your Keyboard.
    2. Type Control and hit enter.
    3. Click on System and Security. Now, click on Windows firewall.
    4. Now click on "Allow an app or feature through Windows Firewall" from the left pane.
    5. Now, we will have several application listed, to make changes click on
      Change settings.
    6. Now, select the check box for apps on your computer that you want to allow to communicate over the Internet without being stopped by Firewall.
    7. Click the Private and Public check box to allow this communication.
    8. Click OK and then click the Close button to close the Windows Firewall window.

    I referred few websites and many of the users are facing issues including myself with this game as the server is down, I would suggest you to refer the section Publisher info in this
    Link.
    Send an email or click on Slotomania- Free Casino slots website. Kindly let us know the results, as many other users might have the same issue.

    Hope it helps.

    Roohi Taj S

    Microsoft Community - Moderator
     
    Roohi_Taj, Apr 8, 2021
    #3
  4. Roohi_Taj Win User

    slotomania game

    Slotomania Won't Start-up

    Hi HClarkL,

    Thank you for writing to Microsoft Community Forums.



    Could you please help me with the below information:

    1. Do you get any error message? If yes, what is the exact message?
    2. Have you tried playing this game on a different computer?


    I understand how difficult it can be, when the game doesn’t work the way it is supposed to. We researched on this game and came across with the same issue and I suggest you to try this game on a different computer and check if it is game specific issue.
    I would also suggest you to follow the troubleshooting steps mentioned in the Microsoft article on
    Fix problems with apps from Microsoft Store.




    Start the computer in clean boot and check if it helps. Follow the Microsoft article on
    How to perform a clean boot in Windows.
    After the restart, try running the game and let us know the results.



    Note: A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.

    Your computer may temporarily lose some functionality while in a clean boot environment, however that functionality will return when you reset the computer to start normally after you have finished your troubleshooting.



    If the issue is not resolved, I suggest you to click on the support
    link
    to contact the app support. If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.

    Hope it helps.



    Roohi Taj S

    Microsoft Community - Moderator
     
    Roohi_Taj, Apr 8, 2021
    #4
Thema:

slotomania game

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