Windows 10: Slow playback issue over any media content, triggered over time

Discus and support Slow playback issue over any media content, triggered over time in Windows 10 Support to solve the problem; Hello, I'm having an issue with media content (mostly videos) that I'm not sure how to troubleshoot and I'm writting here to see if anyone can shed... Discussion in 'Windows 10 Support' started by AzureusPT, Jun 18, 2019.

  1. AzureusPT Win User

    Slow playback issue over any media content, triggered over time


    Hello,

    I'm having an issue with media content (mostly videos) that I'm not sure how to troubleshoot and I'm writting here to see if anyone can shed some light over this issue.

    Right now I'm running Windows 10 Education with a Sound Blaster Omni and Nvidia graphics card and I mainly use SMPlayer for videos, altough when the issue triggers it doesn't matter what media player I use (or even the browser in youtube).

    The issue I'm facing is that, for some (unknown right now) reason, when I'm watching videos and load a couple of them, one at a time, there is a time when the last video I've loaded appears on SMPlayer on slowmotion or even still and doesn't move, despite the play its triggered. When this issue happens, I can open any video anywhere and has the same issue: local or network videos with any media player on the PC or even YouTube videos on any browser. The Youtube video just keeps loading and I get the message that something is amiss and I should restart the browser, but it always keeps the loading circle. This is "fixed" by restarting the whole PC, then I believe something clears and I'm able to play any video again without issues.

    I believe this issue happened again in the past, but I did a format and installed Windows clean and didn't appear for quite some time, but now its back again and I'm not sure what to look for.

    Things I've checked:
    • SMPlayer logs: They seem to not trigger any issue and display that they're playing the video.
    • Windows Event Viewer: I'm not really good at finding things here, but I wasn't able to find a clear error that would explain the issue.

    My guess is that it seems to be something OS related or at least something that multiple applications use, since it seems to affect other media players and browsers, but I'm not sure what to check next. Any ideas?

    :)
     
    AzureusPT, Jun 18, 2019
    #1

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    Ono RunAway, Jun 18, 2019
    #2
  3. Playback video problems

    Hi Rod,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand the inconvenience you are facing in accessing the videos on Windows Media Player. We will help you with this issue.

    Do let us know the following to assist you better with this issue:

    • What is the make and model of your device?
    • What exactly happens when you try to access the playback videos?

    Try the below troubleshooting steps and check if it helps.

    Step 1: I suggest you to run the below troubleshooters and check if it helps.

    Steps:

    • Press Windows key, type troubleshooting
      and select it.
    • Click on View all in the left pane.
    • Click onWindows Media Player DVD and follow the onscreen instructions.
    • Follow the same to Windows Media Player Settings as well.

    Also, refer to the Microsoft article to know more about:
    Windows Media Player

    Step 2: I suggest you to install the pending updates on your device and check if it helps.

    Steps:

    • Connect to the internet.
    • Press Windows key and type
      updates.
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.

    Hope it helps. Reply to the post with an updated status of this issue for further assistance.
     
    Deepika Gowda, Jun 18, 2019
    #3
  4. Slow playback issue over any media content, triggered over time

    Unable to burn content to CD on Windows Media Player in Windows 10

    Hi Roysie,

    Do not worry we will help you with this issue.

    Let us know if you are able to see any error code/ error message of this issue.

    Try the troubleshooting steps below and check if it helps.

    Step 1: I suggest you to run Windows Media Player DVD troubleshooter.

    Windows Media Player DVD troubleshooter find and fix problems with playing DVDs in Windows Media Player.

    Steps:

    • Press Windows key, type troubleshooting
      and select it.
    • Click on View all in the left pane.
    • Click onWindows Media Player DVD and follow the onscreen instructions.

    Step 2: I recommend you to install all the pending updates on your device and check if it helps.

    Steps:

    • Connect to the internet.
    • Press Windows key and type updates.
    • Click on Check for updates.
    • Under Windows Updates, click on Check for updates.
    • Try to install the updates being shown.
    Also refer to the Microsoft article to know more about: Windows
    Media Player


    Hope it helps. Reply to the post with an updated status of burning content to CDs for further assistance.

    Thank you.
     
    Deepika Gowda, Jun 18, 2019
    #4
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Slow playback issue over any media content, triggered over time

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