Windows 10: Slow shut down

Hardware issues can also be a cause of your slow boot, as when the system boots it check your hardware, even a driver for hardware can cause this.

Try checking Performance Monitor,you will run System Diagnostics and System Performance, follow my screen capture to this point and right click one at a time and click Start let it finish, then do the next it will place a file of each below in Reports folder. You will find this in the Windows Administrator Tools Folder at the bottom of All Apps in the Start Menu. Just to see what it shows on performance.

 

I'm removing all of the programs that I'm not using, I'll report back with those 2 system diagnostic tools.

 

O.k.,this is just to see how it is performing. When booting up does it hang on a black screen ? What do you see exactly on shutdown again on the screen ?

 

It's mainly on the shut down. The boot up seems OK. However when shutting down it's a little slow when shutting down to a black screen. When it gets to the black screen (basically when the screen goes off), the computer is still running. I can hear the fan in the background and the light is still on the power button. After a few minutes the light goes off and I hear like a beep sound, and now it's finally completely off.

 

Here is what I got out of the diagnostics. I expanded the summary and main one, I'm not sure what I should be looking for.

System Diagnostics.pdf
System Performance.pdf

 

Both reports look o.k., bit of memory usage not too much. Again not a way of resolving just see the performance.
That beep you get when you shutdown explain it more is it one beep or more, is it loud, can you tell where sound is located try listening. Can be BIOS beep or a Power supply or other hardware issues.

 

I was just looking at the device manager and there were a couple of drivers not up to date, so I'm going through all and checking every single one of them. Is there a faster way of updating all of your computers drivers or checking to see if they're out of date? The only way I know is by right click and Update Driver Software, or downloading one of those thousands of "boost your computer" speed stuff that will say they will update drivers, do any of those actually work?

And I can't tell where the beep is coming from. When it beeps it finally shuts off completely, I thought it was part of the computer shutting down, sounding a beep to let you know it's off. It's an Asus n550jv, I can't find anything on a "beep" when shutting off.

 

No do not use any third party driver update software as it will do more harm then good. Told you before if you checked with ASUS as i see that as the listed manufacturer of your PC in your specs here for updated drivers. Let me look at what is available, not going get a boost in performance by updating drivers, would say proper performance with right drivers, truthfully find at times some drivers cause issue as it can be with you and yours. Did PC always beep when shutting down even with other operating system ? Is it loud or more then one beep ? Sometimes what sounds like a beep may npot be one only you can tell, just maybe certain devices powering down.

 

Sorry somehow i assumed this was a Desktop PC as i did not notice for one laptop listed in specs and graphics card to realize it was one.
These ASUS i believe have all there drivers in this ATKPackage (For Windows 10 Upgrade), if you used this dated one you are fine, there are some other updated drivers for other devices you can update or use if needed. Do not worry about BIOS update as of yet.
https://www.asus.com/Notebooks/N550J...Desk_Download/

Knowing it is a Laptop changes some thoughts on this issue a bit.

 

As far as I was concerned all of the drivers were up to date. The main one that updated was the Intel HD 4600. Then there were a bluetooth driver, some Radio Wireless Control, and other less common drivers. When I first upgraded to Windows 10, I went to the Asus website itself and downloaded the drivers from there directly because the touchpad was having issues. After that everything worked like a charm.

I'm not sure if the beep happened before, I can't remember a time without a beep but then again this has been happening for quite some time.

After updating drivers, removing old stuff, cleaning it a bit, it's gotten a lot quicker but it still takes some time. It goes to the black screen a lot quicker but then takes a few minutes to beep and shut off the power. I then checked the system even viewer and only got 5 errors (woo!).

The following errors:
1 of them was the same distributedCOM error

4 Service Control Managers error:
- User Data Access_70bec2 service terminated unexpectedly
- User Data Storage_70bec2 service terminated unexpectedly
- Contact Data_bec2 service terminated unexpectedly
- Sync Host_bec2 service terminated unexpectedly

The 4 service control manager errors have the exact same time stamp and event ID 7031. The distributedCOM has event ID 10016.

 

Read my link above this one. I get a lot of Event viewer warnings and errors i believe a lot are due to Windows 10 especially Distribution Com one, be concerned for certain critical marked errors and which critical or errors they are. Have to check the other ones you did list, as data access has me wondering. If go to the right on Event Viewer and use copy and paste put into a notepad be able see more details.

 

Find those exact event viewer warnings or errors here with others, possibly from some software and or a microsoft issue
https://www.tenforums.com/general-dis...lp-needed.html

Specs how NVIDIA Display Adapter, then tell me Intel HD

 

I had the ATK package. I followed your link just to be sure and when i ran the setup it only had a repair and uninstall option, so I went with the repair, everything went smoothly.

Here is the Data Access underneath. I've seen a Font Cache 3.0.0.0 error, SQLEXPRESS error, and a Winnit. Not sure if those mean anything.

Log Name: System
Source: Service Control Manager
Date: 2/23/2016 7:23:16 PM
Event ID: 7031
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: -PC
Description:
The User Data Access_83c2fe service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7031</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2016-02-24T00:23:16.356788500Z" />
<EventRecordID>12364</EventRecordID>
<Correlation />
<Execution ProcessID="904" ThreadID="2496" />
<Channel>System</Channel>
<Computer>-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">User Data Access_83c2fe</Data>
<Data Name="param2">1</Data>
<Data Name="param3">10000</Data>
<Data Name="param4">1</Data>
<Data Name="param5">Restart the service</Data>
<Binary>550073006500720044006100740061005300760063005F003800330063003200660065000000</Binary>
</EventData>
</Event>

 

Assume one graphics was integrated N550JV | Laptops | ASUS Global

Take a look at link in my last post about event viewer.

 

Repair or uninstall options meant they were already in there, it's o.k. it only ends up overwriting them.

Error just stating it shutdown unexpectedly, why, i am not sure. Not sure has anything to do with your slowness on this laptop.