Windows 10: Smart card removal policy not working

Discus and support Smart card removal policy not working in AntiVirus, Firewalls and System Security to solve the problem; Hi. We have some PC running on Windows 10 Professionnal version 1909 on a work environment when the smartcard is removed, the session does not lock.... Discussion in 'AntiVirus, Firewalls and System Security' started by Axxellzz, Jul 23, 2020.

  1. Axxellzz Win User

    Smart card removal policy not working


    Hi.

    We have some PC running on Windows 10 Professionnal version 1909 on a work environment when the smartcard is removed, the session does not lock. We can logon on the session without any problems with the token.

    I looked on the services running on Windows and the smart card removal was set to "manual" and was stopped. So i switched it to automatic and rebooted. I can logon with my token but again, when i removed it, the session is still active and doesn't want to lock. Does someone had this problem before? And if so, how can i resolve the situation?

    :)
     
    Axxellzz, Jul 23, 2020
    #1
  2. WilliamDz Win User

    Smart card removal policy not working

    Hi and thanks for reaching out. My name is William. I'm a Windows technical expert. I'll be happy to help you out today.

    Have you configured Smart Card Removal Policy to Automatic in GPO? Computer Config > Policies > Windows Settings > Security Settings > System Services.
     
    WilliamDz, Jul 31, 2020
    #2
  3. Windows Security Smart Card popup

    Hi Hoarder,

    Disable Smart Card Plug and Play Service

    Step 1

    Hold down the "Windows" key and press "R" to open the Run dialog. Type "gpedit.msc" at the prompt and press "Enter" to open the Local Group Policy Editor.

    Step 2

    Expand "Computer Configuration," "Administrative Templates" and "Windows Components" in the tree browser. Double-click the "Smart Card" folder in the main window.

    Step 3

    Right-click "Turn On Smart Card Plug and Play Service" and select "Edit." In the Properties dialog, select "Disabled" to turn off this service and remove the smart card option from the login screen. Click "Apply" and "OK" to save your changes.

    Step 4

    Close Local Group Policy Editor and restart Windows to finalize the changes.

    Let me know if this will work.

    Thanks and regards,
     
    RichardGuerzon, Jul 31, 2020
    #3
  4. Axxellzz Win User

    Smart card removal policy not working

    Smart card removal policy not working

    Hi.

    We have some PC running on Windows 10 Professionnal version 1909 on a work environment when the smartcard is removed, the session does not lock. We can logon on the session without any problems with the token.

    I looked on the services running on Windows and the smart card removal was set to "manual" and was stopped. So i switched it to automatic and rebooted. I can logon with my token but again, when i removed it, the session is still active and doesn't want to
    lock. Does someone had this problem before? And if so, how can i resolve the situation?
     
    Axxellzz, Jul 31, 2020
    #4
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Smart card removal policy not working

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