Windows 10: SMB1 and Printer/Scanning to folder - win 10 any ver

Hi Gang,

Thought I'd post, see what info may come forth from the great people here.

I have one cleint (of several) who it seems has the need for SMB 1.0 in order for the network printer to be able to scan to a PC folder.

I've tested with Kyocera and Konica Minolta's (Having a forgetful moment on which brand this particular client is using ... oy)

Thing is, he has an HP laptop, and in win 10 (home or pro, any build though most are up to 1909) have the SMB 1.0 client and server enabled, and the auto turn off not checked, however after a while it seems windows goes ahead and turns off one of those options anyway, either from an update or from who knows where, forcing him to go back to re-enable.

(Right now my setups are simple; 1.0 client and server checked, folder shared out, I typically add a local user to the system with scanner/scanner, and then add that info into the MFC for scanning to the network share, be it on a server or workstation.)

Any solution for this occurring?

And in the larger context, any way around not having SMB 1.0 on and still being able to use the scan to network folder with these business printer/copiers/multi-functions?

I know the reasons for 1.0 being phased out, but it seems the business printer community doesn't realize it, or I need to implement another configuration on win 10 to accomplish this without 1.0.

Thoughts?

:)

 

Printer won't scan after downloading win 10

Hi Julia,

Please answer these questions to assist you better.

• Do you get any error message?
• What is the make and model of your computer and printer?

Follow the Microsoft Article below and perform the troubleshooting steps suggested.

Fix printer problems

http://windows.microsoft.com/en-us/windows-10/fix-printer-problems

Do let us know if you are able to scan. Thank you.

 

Error - Windows fax and scan cannot run as it cannot access your documents folder. Please ensure that Windows fax and scan can access that folder.

Thanks for the reply.

1. Scansoft PaperPort 11. It looks like it does not recognize my Brother MFC 7440N laser printer. The printer works just fine trying to print documents.

2. Win 10 changed the folder permissions. Most were then read only but I fixed them one at a time.

3. Might have missed some folders.

4. Windows Fax and Scan cannot run as it cannot access your documents folder. Please ensure that Windows Fax and Scan can access that folder.

I followed your suggested steps but it did not work.

 

Can't "Scan To" from printer. Please help!

The scenenario is the following:

We have multiple subnets in our network. One of them is the security one which is 10.224.2.xxx

Computer A is connected directly into it. Ethernet cable comes out of the wall and goes into her Intel NIC.

Computer B is also connected directly into it. However, ethernet cable comes out of the wall, goes into a dock and then through the USB cable, gets internet.

Computer C is connected to our wireless security network which is 10.224.4.xxx
This computer is allowed on the firewall to talk to 10.224.2.xxx

All three computer have Webroot SecureAnywhere installed. The printer is an EPSON Workforce WF-4640. IP is 10.224.2.122 / 255.255.254.0 / 10.224.2.1 gateway / no iPV6 / 192.168.50.18 & .19 are DNS's. Printer has static IP.

I proceeded to install the drivers on all three computers. Here is where the problem comes.

Computer A installs just fine. Finds the printer on the subnet and completes installation. I can print and scan FROM the computer. I can also scan FROM the printer. When I go to "Document Capture Pro", I can see scan to: COMPUTER A on the list.

Computer B also installs just fine. Finds the printer and completes the installation. I can print and scan FROM the computer, but I cannot scan FROM the printer. It just wont list COMPUTER B at all!. I tried plugging the ethernet cable directly into the laptop, but still, the printer will not show computer B in the scan to list.

Computer C the same story, but worse. I cannot finish the installation properly because it will not find the printer. It is obviously on a different subnet, but it will not let me type in the address so I just cancel the printer finder part. I manually go to control panel and adjust the IP parameters. Same thing, I can print and scan from the computer but cannot scan FROM the printer. It will not list Computer C in the list.

I have tripled checked the EPSON Scan software on each PC. Each has the IP parameters set properly. I have spent days installing and reinstalling drivers, but no luck. Printer has updated firmware. I tried disabling Windows firewall, nothing.
At first I wanted to think it was Webroot, since there is a review on Amazon from a guy that had the same problem, but using Norton. However, how come Computer A works just fine?
When I though it was the dock, I quickly found out it was not as explained in Computer B when I plugged it directly.

At this point, Im running out of ideas. Im not even sure where else to go.