Windows 10: Snip & Sketch - Crashes on Launch. Only one user, not the other

I've search and I see threads on this issue but no real answer.


Snip & Sketch crashes on launch.


It only happens on one user profile. If I log out and in under another profile same computer Snip and Sketch works.


I've deleted the offending profile and recreated it same computer and Snip and Sketch still crashes on launch.




Error logged is 1000


Faulting application name: ScreenSketch.exe, version: 10.1907.1909.4001, time stamp: 0x5d6fe6c1

Faulting module name: Windows.UI.Xaml.dll, version: 10.0.18362.815, time stamp: 0x9fa806f2

Exception code: 0xc000027b

Fault offset: 0x0000000000713530

Faulting process id: 0x2f54

Faulting application start time: 0x01d62e0d34483f9b

Faulting application path: C:\Program Files\WindowsApps\Microsoft.ScreenSketch_10.1907.2471.0_x64__8wekyb3d8bbwe\ScreenSketch.exe

Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll

Report Id: d291e9fa-8528-473a-81f9-47076580d9e3

Faulting package full name: Microsoft.ScreenSketch_10.1907.2471.0_x64__8wekyb3d8bbwe

Faulting package-relative application ID: App

:)

 

Snip and Sketch Awkward

Use Windows+shift+s to launch Snip and Sketch. Can snip a screenshot.

Now the problem is this: after snipping the screen shot, it does not automatically appear in the Snip and Sketch app. So I open Snip and Sketch and there's nothing on it.

So I have choose 'new' and snip the screen yet again.

I recall using this once and taking a screenshot and voila! Snip and Sketch appeared with the screen shot duly in the app's workspace, ready for annotations and saving etc. This facility has disappeared. I have re-set it according to instructions, and even
reinstalled it - yet the problem persists.

Would appreciate any suggestions. Thanks

 

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tried removing latest windows update, but the desktop screen override the and sits on top of what i want to snip.I can see as I launch the snip program, the desktop pic flashes over the item I want

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