Windows 10: Snipping tool not using default mail client

Hi,

On my Win 10 laptop, when I use snipping tool and try to send the file to someone with email via snipping tool's built in -file-send to-email recipient option, snipping tool tries to send it through outlook 2016 even though my default mail app is set as "Mail" app. What can I do about this? I don't want snipping tool to use outlook. I want it to use Mail app which is already set as the default app on system settings.

Thanks.

:)

 

Unable to mail the snipped clip from Snipping tool option on Windows 10.

Hello Jensheahan,



Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.



Before assisting further, I would like to ask you few questions:

• Which mail application are you using on the computer?
• Which is the default mail application set on the computer?
• Is any mail client installed on the computer other than Mail app?

You will be able to select the mail application to send using Snipping tool by setting a default mail application on the computer.



I suggest you to follow the steps below and check if you are able to mail the snipped clip.

• Press Windows logo key on the keyboard, type Windows Live Mail and select the top most search result.
• From the dialog box select the application to set as default and follow the on-screen instructions.
• Open snipping tool, snip a clip and check if you are able to mail the clip using
  Windows Live Mail.

Write to us with the answers to the above questions and the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

Unable to mail the snipped clip from Snipping tool option on Windows 10.

Unfortunately, this doesn't work. According to the April 27 response from
Ramesh Srinivasan the Microsoft Snip Tool doesn't work with the Microsoft Windows 10 Mail app... a least I didn't pay real $$ for the upgrade to W10, I'm just paying in other ways. No wonder we need to buy someone elses
stuff to make MSFT stuff work.

 

Default Mail Client

Scenario 1

Possibly, whatever he/she used to access their email, that client asked if they wanted to make it default and you are not setup in that to send or receive email.

Look through your email client settings and make your default or, if, you are using Windows.
See here:
Change the default e‑mail program
and
How To Change Default Email Client

Or, you can try to re-install the email client/app.

Scenario 2

You are saying you had to Dban your desktop; I will assume you wiped your drive and re-installed the O/S and apps. If this is the case you will need to setup your email, again... make sure you have used the proper settings for your email provider (incoming and out going server addresses, ports, pop3, SMTP, SSL and security settings, passwords, log-ins, etc.).
If you overlook one little item, you may receive (or not) mail, but the server may reject your sent mail.

Goto the providers site and look instructions on setting up different email apps.

It would have helped, if, you would have stated what O/S, email client, and provider you are asking about.