Windows 10: Snipping tool turns gray to take screenshot, and my screenshot is also gray

Discus and support Snipping tool turns gray to take screenshot, and my screenshot is also gray in Windows 10 Software and Apps to solve the problem; I don't know if anyone else is having this issue. When I use snipping tool to take a screenshot, it turns the screen gray which I know is normal.... Discussion in 'Windows 10 Software and Apps' started by MJOuellette, Mar 3, 2024.

  1. Snipping tool turns gray to take screenshot, and my screenshot is also gray


    I don't know if anyone else is having this issue. When I use snipping tool to take a screenshot, it turns the screen gray which I know is normal. However, my screenshot is ALSO this gray screen and I can't figure out why this is happening, nor can I fix it. I have uninstalled, reinstalled, changed the appearance in settings, changed the theme on my laptop, all to no avail. It was working fine and then all of a sudden it started doing this. Help?

    :)
     
    MJOuellette, Mar 3, 2024
    #1

  2. Cannot screenshot with Snipping Tool

    Thanks for replying! I've done everything you suggested, but the issue still persists. To make it easier to troubleshoot, I've listed all the things I've tried so far.

    System Model: OMEN Laptop 15-ek1xxx

    Symptom: The Snipping Tool app opens as expected but when trying to take a screenshot by clicking on "New" inside the app or using its shortcuts (PrtSc or Windows + Shift + S), the cursor briefly changes to buffer and the app minimizes, but nothing happens.

    Troubleshooting Steps Taken:

    • Terminated Snipping Tool
    • Repaired Snipping Tool
    • Reset Snipping Tool
    • Updated Windows and drivers
    • Set time automatically
    • Set time to October 30/31, 2021
    • Enabled/disabled settings inside Snipping Tool
    • Enabled delay and fullscreen options inside Snipping Tool
    • Enabled notifications and priority notifications for Snipping Tool
    • Changed Snipping Tool to run "Always" as a background app
    • Enabled Clipboard History
    • Enabled "use PrtSc to use Snipping Tool"
    • Clicked on "New" inside Snipping Tool
    • Used the PrtSc key and Windows + Shift + S shortcut
    • Checked that the keyboard hardware is up to date and not faulty
    • Pinned Snipping Tool to the taskbar
    Advanced Troubleshooting Steps:

    • Disabled "Do not allow Snipping Tool to run" in gpedit (Computer Configuration > Administrative Templates > Windows Components > Tablet PC > Accessories)
    • Created the "DisableSnippingTool" key in registry (HKEY_CURRENT_USER\Software\Policies\Microsoft\TabletPC and HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\TabletPC) and set it to 0
    • Created the "EnableSnippingTool" key in registry (Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Applets\SnippingTool) and set it to 1
    • Ran sfc/scannow
    • Ran DISM /Online /Cleanup-Image /RestoreHealth
    • Restarted Windows Explorer
    • Uninstalled and reinstalled Snipping Tool via PowerShell/cmd
    • Perfomed a Clean Boot
    • Created a new user profile
    What I have not tried:

    • Enabled App Permissions Picture on Snipping Tool (the option does not show on advanced options)
    • Ran the Windows 11 Snipping Tool Directly from the "Windows.old" folder (I do not have Windows.old folder)
    • Reset Windows
     
    Vinicius Valins, Mar 3, 2024
    #2
  3. Jeff Sun1 Win User
    Snipping tool no option to autosave screenshot

    My snipping tool screenshots are not saving, but when I googled it it said to turn on Save screenshots in the Snipping tool app - however, I don't have that option. What gives? It works on my desktop, but for my laptop, the only options are "auto copy to clipboard", then immediately to "ask to save snips". It doesn't have the lever to turn on Automatically save screenshots
     
    Jeff Sun1, Mar 3, 2024
    #3
  4. topgundcp Win User

    Snipping tool turns gray to take screenshot, and my screenshot is also gray

    How do I get a screenshot of start menu?

    1. Run snipping tool ( If screen appears grayed out, press ESC, if not continue step 2.)
    2. Click to open the start menu
    3. Hold CTRL and press print Screen. Screen will appear grayed out, ready to capture.

    NOTE: This will work with all popup menus ie. Windows Menu, Context menu etc...
     
    topgundcp, Mar 3, 2024
    #4
Thema:

Snipping tool turns gray to take screenshot, and my screenshot is also gray

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