Windows 10: So I’ve recently had a problem with my computer getting this completely blank screen for...

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Blank Screen

Hi Virginia,

Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

• Are you getting any error messages before getting a blank screen?
• Are you experiencing this when using a particular app?
• Were there any changes made on your computer settings prior to this issue?

Meanwhile, we suggest that you refer to this
article which talks about the steps you can take to resolve blank screen errors.

We'll wait for your response and assist you accordingly.

 

blank screen

Hi Philip,

Black screen error has many symptoms. Examples are: when you recently updated your computer, there are changes that are still applying during the boot process, and you are in the process of installing a software. To have a better grip on this blank
screen issue, we’d like to know the following:

• Are you using a Microsoft account or local account?
• What were the recent changes made on your computer before you experienced this issue?
• What troubleshooting steps have you done so far?
• Did you receive any error messages? If yes, can you send us a photo?

• What is the make and model of your computer?

• How much free space do you have on your hard disk?

In addition, you can visit this link: Troubleshoot black screen or blank screen errors
to start troubleshooting this black screen issue.

We're looking forward to your response.

 

How to get completely blank screen when display is shut off.

I use a blank screen saver.