Windows 10: So my brothers pc has my account on it and he’s tried to log in today and got this error...

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:)

 

Cannot log in to PC

Hi Michael,

It appears that you're having problems logging in to your computer. For us to effectively assist you with your concern, we would like to know the following:

• Did you make any changes to your computer prior to the issue?
• Are you using a Microsoft account to log in?
• Have you tried restarting your PC?
• Can you log in to other user accounts on your computer?
• Have you taken any troubleshooting steps to resolve the problem?

Regards.

 

Settings can't be opened using the built-in administrator account


Hello,
Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
I can access settings in Safe Mode but this will not allow me to create a new account.
Any help/suggestions will be greatly appreciated.
Cheers

 

Can't log into pc

Hi,

I appreciate the troubleshooting steps you have tried to resolve the issue.

Please answer this question to assist you better.

• Is the issue in Local account or Microsoft Account?
• Are you able to use Mouse?

I would suggest you to restart your computer and check for Num lock
key on the keyboard; It should be turned on. Also press Windows key + space bar
and check for language changes.

If you are able to use Mouse then click on Easy of access
button on the lock screen and choose onscreen keyboard and try to enter the password. Do let us know if you are able to log into PC. Thank you.