Windows 10: software display drive issue, not hardware Dell E550 with Intel graphics, WDM driver

Not sure what happened but a few months ago probably after an update the screen starts to randomly get garbled. it is a software issue as you can see from this screen shot, if it was the display itself windows wouldn't have copied it in the saved image Intel G45/G43 Express wddm 1.1


any thoughts on a solution? Tried generic driver but it doesn't detect a reasonable resolution for the LCD. 800/600 or 1024/768 instead of 1440/900




:)

 

Intel HD Graphics Display Driver Windows 10

Hi Harpinder;

First, I want to thank you for replying and offering a possible solution to this problem. It is appreciated.

Second, don't assume that I didn't follow instructions or that I don't use web search (google/bing). I do. I use it heavily.

Third, the solution and instructions given did NOT work for me. No matter what I did - including extracting the Intel drivers and pointing the update drivers action to the extracted folder - I could not get the update to install. It always gave me the
"you have the latest drivers" response. However, you did prompt me to think about another process I might try...

Forth, what did work for me is this...

• Download the Intel HD5000 drivers from this location. It is OK just to download the exe. But do NOT run the installer... just save it: Download Intel® Graphics Driver for Windows® 10 [15.40][4th Gen]
  
• Open Device Manager
• Open properties for Display Adapters > Intel HD Graphics 5000
• Click Driver tab and then Uninstall button.
• In the uninstall confirmation box, click the checkbox to "Delete the driver software for this device"
• Click OK to proceed with the delete. The system will need to restart, and when it does it will come up with the Microsoft Basic Display driver listed in the Device Manager > Display Adapters.
• Do NOT run scan for new hardware.
• Run the Intel HD5000 driver installer that was downloaded in step #1.

Those are the steps that worked for me. It would be great to hear feedback on the steps that worked for others.

 

Intel HD Graphics Driver

Hi Jim,

Thank you for posting in Microsoft Community.

This issue might have caused due to the outdated drivers of the Graphics display card.

Let's try the below steps and check if it helps to resolve the issue.

I would also suggest you to update graphics drivers.

• 
  Press Windows key + X and select
  Device Manager.
  
  
  
• 
  Search for Display Adapters and expand it.
  
• 
  Right click on the graphics driver
  and select Update driver software.
  

Refer:
How to update the graphics card drivers

If that doesn't help uninstall and reinstall latest graphic driver from manufacturer's website.

Keep us informed if the issue is resolved. We are glad to help you further.

 

Display adapters - Intel HD graphics driver

I have deleted and removed the display adapter for a Dell XPS 13 9380 . I have downloaded the Intel HD graphics driver from Dell Website but now i cannot see this in the list on my device manager. i dont know know what to do now.

thanks.