Windows 10: Solitaire Collection won't run

Windows 10 1903 , all updates installed. No Viruses. No Spyware. Try and run solitaire, the splash screen comes up for a second, then disappears. Happens to all users on the PC. Have tried:

• Uninstall and reinsall
• Reset from control panel
• wsreset
• get-appx package removal and reinstall.
• App troubleshooter.
• Reload ALL default apps
• Reinstall all XBOX, store, and solitaire apps.

I'm out of ideas. Short of reinstalling Windows, I don't think there's anything else I can do, is there?

:)

 

microsoft solitaire collection

Hi, Lee,

Step 1: Run App troubleshooter.

Check this link for the app troubleshooter.

Step 2: Run Windows Update troubleshooter.

Please see this link for the steps.

Step 3: Uninstall and reinstall Microsoft Solitaire Collection.

Click Start.

In the search box, type Microsoft Solitaire Collection.

Right click Microsoft Solitaire collection app tile, and the select Uninstall.

Restart your computer.

Right click Start.

Select Run.

Type wsreset.exe, and then press Enter. The Microsoft Store will open so you can reinstall Microsoft Solitaire Collection.

Step 4: Make sure your firewall/anti-virus isn’t blocking the app.

The steps to unblock the game (or any app that needs to access Xbox Live) will vary depending on the antivirus or firewall software you use. Check the documentation for your antivirus or firewall software to open settings and ensure that the software is not
blocking the app. If your antivirus or firewall has an app white list, make sure that your Xbox Live-enabled games are on this list.

Step 5: Clear your Windows Store cache.

Right click Start.

Select Run.

Type wsreset.exe and press enter. This will launch Windows Store with a cleared cache. You can check if Solitaire error goes away after doing this.

https://answers.microsoft.com/en-us/windows/for...

 

Microsoft solitaire collection

Hi Anne,



Thank you for contacting Microsoft Community. I understand that you have an issue with
Microsoft Solitaire Collection app after downloading Windows 10. I will surely help you to fix this issue.

This issue could have occurred due to these reasons:

• Incorrect app settings.
• Corrupt app.

Try the steps listed here:

Method 1:

Let's first run the app troubleshooter and check if it helps.

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

Method 2:

If the issue persists, I suggest you to uninstall and re-install the
Microsoft Solitaire Collection app from Windows Store and check if it helps.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Solitaire Collection - Stopped working - Windows 10

Hi Frank,

It is possible that the
components were corrupted
during the update causing your
Solitaire Collection
to
crash. We suggest that you perform these
methods of troubleshooting
and run the application again:

Method 1: Run the Windows Store Application Troubleshooter.

To run the
Troubleshooter, click this
link.

Method 2:
Run SFC Scan.  

SFC
will
scan
and
run
an
automatic repair
to any
corrupted system files
that it will detect. We suggest that you perform it twice. To run an
SFC scan, follow these steps:  

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type
  sfc /scannow
  and hit
  Enter.
  

Method 3: Reset Windows Store.

To
reset Windows Store, follow these steps:

• 
  Press
  Windows Key + R
  to open the
  run window.
  
• 
  Type
  WSReset.exe
  and hit
  Enter.
  
• 
  Open
  Windows Store
  and
  sign-in
  with your
  Microsoft Account.
  
• 
  Run
  the
  Solitaire Collection.
  

Update us on how it goes.

Regards.