Windows 10: Solitaire Statistics

Can anyone please explain this discrepancy for the Solitaire Statistics?

On the X-Box Statistics screen it's showing that I've only achieved 11 out of the 12 required for the "Go for the Bronze' Award.

Whereas on the Microsoft Solitaire Statistics page it shows 12 out of 12.

Might it have anything to do with the 'Leveling Up' system that was introduced about 2 months ago?

:)

 

Microsoft solitaire collection problem

Hi,

There are a lot of possible reasons why you are having this issue, one of the common reasons is corrupted statistics file on the account. To help you reset the statistics of your main account, we suggest
that you follow the steps below:

• First you need to close Microsoft Solitaire Collection.
• In Windows Explorer go to: C:\Users\<user name>\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe\LocalState\UserData\Guest\Statistic\
  
• Rename Statistic.ark as old-Statistic.ark.
• Then try to run the Microsoft Solitaire Collection.

The statistics file will be deleted, and everything will be set back to 0.

Kindly update us with the results.

 

Microsoft Solitaire Statistics.

Hi

Thanks for the reply but this did not work. The statistics are still showing when I re-start Solitaire.

 

Microsoft Solitaire Statistics.

How do I reset the statistics on Microsoft Solitaire (and Spider)? Windows 10.