Windows 10: SOLVED (critical process died) BSOD / freezes and crashes

Discus and support SOLVED (critical process died) BSOD / freezes and crashes in Windows 10 BSOD Crashes and Debugging to solve the problem; Where did you download the ISO File. Try downloading again from here Windows ISO Download Discussion in 'Windows 10 BSOD Crashes and Debugging' started by rowow, Jan 25, 2017.

  1. essenbe Win User

    SOLVED (critical process died) BSOD / freezes and crashes


    Where did you download the ISO File. Try downloading again from here Windows ISO Download
     
    essenbe, Jan 26, 2017
    #16
  2. rowow Win User

    I used the Microsoft windows 10 USB creation tool. Now that I am downloading the ISO, what should I use to create the USB tool, any usb iso burner for example like Rufus?
     
    rowow, Jan 26, 2017
    #17
  3. essenbe Win User
    essenbe, Jan 26, 2017
    #18
  4. rowow Win User

    SOLVED (critical process died) BSOD / freezes and crashes

    Thats what I use normally on all my installations. Ill try the ISO this time.
     
    rowow, Jan 26, 2017
    #19
  5. essenbe Win User
    Try a clean install and install nothing at all and see if you get BSODs. I would think, if you do, it is a good chance of a hardware problem.
     
    essenbe, Jan 26, 2017
    #20
  6. rowow Win User
    Just did the usb install, after it finished installation it hanged on the "Hi" screen for 10+ mins. Clearly a hardware problem. I tested the system with another working GPU but it still crashes. Ran a mem86 test and it passed. Did a clean wipe and fresh install on a new hard drive and that didnt work. So either a CPU or MB problem. Are you able to determine the culprit from the BSOD reports? So I can get a new cpu/or mb to test.
     
    rowow, Jan 26, 2017
    #21
  7. essenbe Win User
    No, I seriously doubt it. Try memtest86+ again. It must run for 8 complete passes in order to work. ttry it this way. Your system specs show 16GB of ram. It will take around 18 hours to run 8 passes. Also, if you can, please take a picture of the screen and upload it just before you shut it down. If you get an error before the 8 passes, you can stop the test right then. Even 1 error is a failure.

    Please Run Memtest86+

    SOLVED (critical process died) BSOD / freezes and crashes [​IMG]


    SOLVED (critical process died) BSOD / freezes and crashes [​IMG]
    Information Please download from this site only Memtest86+ - Advanced Memory Diagnostic Tool in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask
     
    essenbe, Jan 26, 2017
    #22
  8. rowow Win User

    SOLVED (critical process died) BSOD / freezes and crashes

    Ill try it agian. Better to be sure then waste $200. And what exactly do you mean "take a picture"? You mean a picture of mem86 results?
     
    rowow, Jan 26, 2017
    #23
  9. essenbe Win User
    Yes, use your cell phone or a camera. It doesn't have to be a good picture, just good enough for us to read the screen. The link for the test is above. Make sure to run memtest86+ not memtest86. The tests are very different no matter how close the names are.

    If you want to try one more clean install, disconnect all hard drives except the one you are installing Windows to. Have nothing at all connected to your computer other than the Monitor, keyboard and mouse, and the installation USB. Before starting go into BIOS and set the BIOS to optimized defaults. save an exit. No overclocks of anything. It will take longer but select to download updates during the install. Read through this to make sure everything is done right and have a copy of your personal files on external media before starting. Windows 10 - Clean Install
     
    essenbe, Jan 26, 2017
    #24
  10. rowow Win User
    Ok, ive started memtest86+ and ill let it run all night to tomorrow (which should be 20 hours). Ill report tomorrow with a picture on how the test went. But out of curiosity what indicates that this is not a hardware problem? I just want to learn for future reference.
     
    rowow, Jan 26, 2017
    #25
  11. essenbe Win User
    I was saying that if the clean install does not work it looks like it probably is a hardware problem. There is no reason I know of that your rig cannot run Windows 10, so the issue could very likely be a hardware problem.
     
    essenbe, Jan 26, 2017
    #26
  12. rowow Win User
    Done 9 passes, 0 errors. Attached photo to this reply in a compressed zip file (otherwise the uploading page just crashes)
     
    rowow, Jan 28, 2017
    #27
  13. essenbe Win User

    SOLVED (critical process died) BSOD / freezes and crashes

    What CPU Temp monitoring program do you use? Your CPU temps look a little high, especially for memtest.

    Attachment 118980
     
    essenbe, Jan 28, 2017
    #28
  14. rowow Win User
    I monitor it through open hardware monitor.
    What temperature is it normally supposed to be at?
     
    rowow, Jan 28, 2017
    #29
  15. essenbe Win User
    I'm not sure about your CPU, but mine runs memtest and finishes around 38°C. What CPU Cooler do you have. What temps do you get when you game or something stressful on your CPU?
     
    essenbe, Jan 28, 2017
    #30
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SOLVED (critical process died) BSOD / freezes and crashes

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